Delivery Consultant | Automation

Introduction
As a Delivery Consultant in IBM Technology Expert Labs you will work hands-on with clients who leverage our cutting-edge Automation services to help them achieve their business goals. You’ll assist our customers orchestrate automate monitor and manage their middleware systems. Using your deep technical and networking skills you will be part of the Automation Delivery team tasked with helping our clients implement migrate upgrade and manage their environments.

Your Role and Responsibilities
You will be responsible for:
• Developing building and delivering technical solutions to customers based on IBM Automation and Middleware technologies with a focus on WebSphere Liberty MQ etc.
• Work on installation configuration and upgrade of IBM products like Business Automation Workflow ECM MQ etc.
• Support customer for problem identification and resolution
• Stay up-to-date with the latest advancements in Automation and Middleware technologies
• Being seen as a subject matter expert in Cloud Paks to customers and colleagues
• Identify and assist in the leveraging of new potential areas of technology and/or industry which should be of interest to Automation which will generate revenue.
• Be aware and willing to coach both internal and external stakeholders around key developments in IBM Automation technologies
• Supporting client advocacy practices within Expert Labs (such as client success stories references and NPS)
• Making all your customers successful whilst achieving key metrics for yourself and Expert Labs

Required Technical and Professional Expertise

• Bachelor’s or Master’s degree in Computer Science Engineering or a related field.
• Experience in working in a team environment to deliver assignments/projects.

6+ years plus experience in:

• Programming in Java J2EE Servlet EJB WebServis XML Rest Spring Nodejs SQL
• Practical experience on WebSphere Liberty MQ and ECM
• Good knowledge about Linux Unix systems
• Good knowledge of Cloud architecture such as Containers Kubernetes Openshift and Devops Methodology
• Experienced in integration technologies and methodologies.
• Understanding of Agile methodologies and practices in delivering IT projects.
• Good communication skills to articulate challenges and solutions in a client environment. in delivering IT projects.

Preferred Technical and Professional Expertise

• Hands-on experience with IBM Application Server and Message Broker tools like WebSphere Liberty IBM MQ
• Proven ability to translate business and technical requirements into solution architecture design documentation and best practices