Delivery Consultant-CICS-MQ Admin

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
The mainframe technology is one of the most reliable in the World. Now in the Cloud era IBM offers modernization of the applications for the hybrid clouds leveraging a marriage stability of mainframe with accessibility of the cloud.
Have you ever thought about assisting IT development teams to fight disruption and innovate faster using agile practices to deliver hybrid applications via an automated pipeline?
As a #CICS-MQ Delivery Consultant you will learn and experience how we apply technical expertise to ensure world-class delivery using consultative skills such as problem-solving / hypothesis-based methodologies communication and service orientation skills. As a member of IBM Technology Expert Labs Global Delivery Center #GDC you will be client focused courageous pragmatic and technical to optimize and trailblaze new solutions that address real business challenges.
To help achieve this win-win outcome a ‘day-in-the-life’ in this role may include but not be limited to…

• Working under general supervision you will be understanding clients’ main challenges and developing solutions that help them transform mission-critical IBM Z applications for hybrid cloud environments with stability security and agility.
• Participating in planning installing configuring maintaining verifying and administering CICS & MQ on z/OS
• working closely with various stakeholders to ensure the efficient functioning of CMOD and to support the organization’s document and content management needs.
• Be a hands-on person and deliver and Involve in product installation/ configurations troubleshooting (performance 3rd party integrations security)
• Based on customer requirements deliver the deployment
• System Administration: Install configure and maintain IBM Content Manager OnDemand software. Manage user access security and permissions within the CICS/CICSPlex
• Performance Optimization: Monitor and optimize the performance of the CICS/PLEX. Diagnose and resolve performance-related issues.
• Maintenance and Upgrades: Perform routine system maintenance tasks including backups and system updates. Plan and execute upgrades to newer versions of CICS & MQ and related subsystems.
• Create and maintain CICS regions used by the applications including Assembler and Cobol programs
• Administer the CICS regions according to application requirements (create new objects: transactions tclass programs)
• Create and maintain the CICS monitoring infrastructure (OMEGAMON System Automation feeds etc.)
• Provide and analyze SMF statistics on usage to various parties (eg. developers managers Operational Security Department)
• Investigate and resolve problems in CICS and related areas
• Investigation and evaluation of new products in the area (eg. the CICS Explorer)
• Control and investigate CICS CPU usage
• Provide support to the application programming groups including handling inquiry and new resource requests coding design questions assist in resolving issues and abends

• MQ part:
• Control and investigate MQ CPU usage
• Control and investigate MQ queues usage
• Control and investigate Space usage
• Deliver and analyze SMF statistics
• Define MQ objects (channels queues aliases etc.)
• Maintain and adapt according to application growth (eg. new page sets etc.)
• Strong collaboration and communication skills as you work across the client partner and IBM team.
• Participating in technical solution workshops

Joining the IBM Technology Expert Labs teams means you’ll have a career delivering world-class services for our clients. As the ultimate expert in IBM products you’ll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact while advancing your career. Our culture is collaborative and experiential. As part of a team you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.

Required Technical and Professional Expertise

• 11-16+ Years of industry experience.
  • Provide technical support for customer. Own and action requests for service
  • Implementing changes and resolving assigned problems (may involve some after hours and weekend work).
  • Provide 24×7 after hours on-call support as required for products supported by the team
  • Personal compliance and ownership on security audit and systems integrity posture
  • Highlight areas for improvement in current processes and implement improvements Must have:
• • At least 10 years of experience on similar position
• English: intermediate level
• Technical and Professional Expertise
• Candidate should be self-organized eager to learn with strong sense of analysis & troubleshooting skills
• Ability to take the lead in problem solving and coordination of multi-disciplinary groups
• Ability to multitask and switch to higher priority tasks when required
• Take a lead for specific responsibility or area when needed
• Experience using GSD or SMP/E for product installs and applying maintenance
• Experience using trace dumps and monitoring software for problem investigation and resolution
• Experience coding programs in REXX
• Experience with Omegamon/Tivoli products in terms of monitoring and problem determination
• CICS knowledge:
• Install upgrade and maintain the CICS and CTG software
• Create and maintain CICS regions
• Administer the CICS regions according to application demands (eg. new transactions connections etc.) and support the merge process
• Create and maintain the CICS monitoring infrastructure (Omegamon TMON System Automation feeds the ‘CICS Monitor’ etc)
• Investigate and resolve problems in CICS and related DBDC areas
• Performance review and tuning of the CICSes and CTGs
• Investigation and evaluation of new products in the area (eg. the CICS Explorer)
• MQ knowledge:
• Support administration and maintenance of MQ on z/OS
• Must be passionate to Mentor juniors on their technical career development path
• Experienced in Designing and Planning overall Datacentre migration strategy & Execution.
• Conversion Infra tool development knowledge
• Dynamic team player who is comfortable working in a small but rapidly evolving environment.
• A passion for making a difference in their profession and the environment.

Preferred Technical and Professional Expertise

• None