Director Business Improvement- Operations

Position Title:

Director Business Improvement- Operations

Job Description:

Status: Work at home*, Full-time, Salaried with Bonus Potential

Willing to consider locations other than those listed.

*This position will take part in Elevance Health's hybrid work model which is work from home and flexibility to work in the office several days a month as requested by their manager. Candidates can work in their time zone. Must reside within commutable distance (50 miles or less from an Elevance Health office).

The Provider Data Solutions Operations team is looking for a leader.

The Director Business Improvement is responsible for leading large-scale business operations while supporting enterprise wide initiatives through the expert deployment of Lean and Six Sigma methodologies. This leader will manage the day to day operations of a large production team driving results within key performance metrics while improving the way business performs. The leader will also optimize end-to-end operations, create efficiencies, enhance quality and position the organization for profitable growth by mitigating the need for incremental administrative costs.

Primary duties include, but are not limited to:

• Oversees large scale operations for Provider Data Solutions. This includes managing day to day production along with strategic opportunities.

• Support department-level and enterprise executives in decision-making, setting strategic goals, and investment priorities that position the organization for digital and automation capabilities and in goal setting activities.

• Develops an initiative intake process for prioritizing and establishing value ensuring key projects are aligned to top organization priorities, meet the needs of leadership, mitigate risk, and that business commitments are on time, within budget and capture expected value performance results.

• Leverages the Lean, Six Sigma and operational experiences for all phases of projects with an emphasis on data collection/analytics, process analysis, implementation in line with sponsorship support, and control reports on the status and health of the portfolio using the dashboard to provide visibility into key metrics.

• Develops and deploys a business improvement discipline and practice across the organization, adopting practices of Lean and Six Sigma and following the DMAIC approach across all phases.

• Establishes and oversees a comprehensive communication plan and informs key stakeholders about the progress of initiatives and key operational results.

• Aligns internal resources to projects and manages external sourcing to obtain full competency to complete projects.

• Hires, trains, coaches, counsels and evaluates performance of direct reports.

Requirements

BA/BS in the healthcare field and minimum of 10 years experience at a director or above level with significant large-scale business optimization experience up to $100M+ in valuation; or any combination of education and experience, which would provide an equivalent background.

Lean and Six Sigma Black Belt required. Master's degree preferred. Ability to travel required. Strategic planning in operational settings, data analysis and has driven continuous improvement in the healthcare industry through Lean and Six Sigma methodologies strongly preferred.

Job Level:

Director

Workshift:

1st Shift (United States of America)

Job Family:

BSP > Process Improvement

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide - and Elevance Health approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World's Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.