Director, Digital Web Experience

Your Opportunity

The landscape of student housing is changing, and Scion is at the forefront. With more customers finding our communities online, our Director of Digital Web Experience will be integral in optimizing the web purchasing journey and online experience. The Director of Digital Web Experience will lead the strategic approach to Scion’s online customer journey to ensure future residents move through the marketing funnel – friction free.

The Director of Digital Web Experience is an experienced leader who is capable of envisioning and executing a thoughtful strategy to improve business outcomes. Critical thinking and excellent communication skills will be key in a fast-paced, agile, corporate environment where crucial decisions must be executed in real-time. This role consists of managing multiple projects with goals and deadlines that are expected to be met in a timely and consistent manner.   

Job location is based at Scion’s Chicago corporate headquarters.

Your Benefits

• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Parental Leave
• Learning reimbursement opportunities       

Your Responsibilities

Leadership

• Sets strategic vision for Scion’s web purchasing journey with the goal of driving sales, optimizing user experience, balancing brand with SEO, and implementing design that evolves with the student demographic
• Collaborates cross departmentally to ensure web strategy is in line with strategic initiatives
• Manages multiple team projects, quickly prioritizes workload, and removes roadblocks for team members
• Maintains positive vendor relationships and manages necessary contracts, and budgets
• Manage the development and career growth of direct reports

Strategy & Analysis

• Subject matter expert on all key digital channels including web, social, email, search and communities and how the channels can work together to optimize and accelerate buyer journeys
• Analyzes data (website metrics & performance, operations and sales metrics, industry trends) to develop business cases that support Scion’s digital web strategy
• Brings outside knowledge into the organization to keep Scion’s approach current with respect to ever changing digital and mobile trends, technology, and user behavior
• Ensures that tactical approach aligns with budget, technical requirements, and current infrastructure, proposing optimization and improvements to infrastructure where applicable
• Develops and deploys digital policies, procedures and guidelines to govern activities in accordance with company and customer requirements and digital best practices
• Brings external innovation and market insights to the organization

The responsibilities listed above may not be all inclusive.

What We Require

Skills & behaviors

• Outcome-driven – makes decisions based on clearly defined insights and objectives and has a desire to track progress, evaluate performance, and optimize based on analysis
• Strong leadership skills, experience working and leading cross-functional teams and developing positive, professional and collaborative working relationships with internal and external stakeholders
• Strong background in customer buying behavior and online shopping
• Strong analytical skills, including Google Analytics expertise, and the ability to distill strategic insights out of various data sources
• Demonstrates strong organizational and problem-solving skills, and strong attention to detail.
• Knowledge of CSS, CSS extension languages (Less, Sass), and CSS preprocessor tools.
• Knowledge of HTML5, JavaScript and their best practices
• Knowledge of SQL and LookML is a plus
• Understanding of Restful APIs
• Experience with content management system WordPress and Multisite Networks

Operational Details

• Job location is based at Scion’s Chicago corporate headquarters.
• Working hours consist of standard daytime business hours.
• Up to 10% travel may be required

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND-B Director Web Services / Product Management