Director of Revenue Operations & GTM Strategy

Job Overview

The role of the Director, Revenue Operations & GTM Strategy is to lead the day-to-day operations of our Buyer & Supplier operations teams and serve as a trusted advisor to the VP of RevOps & GTM Strategy. You will be the cross-functional partner to our sales leaders to ensure they have the right support, data, and strategy to empower front line sales teams to sell better, faster and more efficiently.

You are a great fit if you enjoy a dynamic and collaborative team environment. You have the ability and interest to get hands on with data to drive decisions. You also enjoy applying your business acumen to advise on process improvement and short to mid-term strategies to grow the business. You have the range to think strategically with the determination to get to the truth by embracing the details.

Job Responsibilities

• Develop a deep understanding of sales processes and key value drivers across each of our business lines to identify improvement areas and opportunities
• Proactively partner with sales leaders and act as the cross-functional liaison ensuring all departments upstream and downstream of sales have proper handoffs, consistent processes, data visibility and are efficient
• Drive productivity through developing and optimizing processes and systems including Salesforce.com
• Create and manage operational dashboards across all sales teams and business lines
• Define and deliver core business metrics and analytics, including pipeline and forecasting, bookings, sales velocity, and conversion analyses
• Partner with the executive team and key stakeholders on GTM strategy and pricing for expanding sales in existing markets and penetrating new markets
• Partner with our Compensation teams to create, implement, and manage sales commission models and design
• Deliver solutions to improve post-sales processes to help reduce churn and optimize upsell & cross-sell opportunities
• Partner with Sales Readiness to support sales training for the sales team and partners/channel.
• Partner with Finance on modeling and analysis related to sales planning, hiring, budgeting, and quotas, making sure the right balance is found between company targets and achievable quotas

Required Experience, Qualifications, and Skills

• 7 + years of relevant experience in sales operations, revenue operations, business operations, consulting or related
• Excellent communication skills and a proven track record of working with executive leaders as well as across teams to develop and deliver high-impact changes to the business
• Strong familiarity with the SaaS industry, deep understanding of recurring revenue models
• Experience in making data-driven decisions and driving business transformation initiatives for a high-performing sales organization
• Growth mindset with inherent curiosity and personal drive
• Self-starter with resilience to navigate ambiguity and operate effectively in a hyper-growth environment
• Excellent analytical skills with strong business judgment and finance & accounting knowledge
• BA/BS degree in sales, operations, data/analytics or related. Master's or equivalent a plus
• Payments industry experience a plus.
• Strong experience with SQL and PowerBI
• Direct sales experience (IC or Manager) strongly preferred

About AvidXchange

AvidXchange is a leading provider of accounts payable ("AP") automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they'll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture - who we are, who we've always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we've created a company of over 1,600 teammates working in one of our 5 offices across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years - that AvidXchange is a Great Place to Work®.

Who you are:

• A go-getter with an entrepreneurial mindset - that means you are not afraid of taking risks, winning big or facing the unknown.
• Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
• Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.

What you'll get:

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company - we are building an experience. We remain committed to a culture where you can fully be 'you' - connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you'll tell for years, you've come to the right place.

AvidXers enjoy:

• 18 days PTO*
• 11 Holidays (8 company recognized & 3 floating holidays)
• 16 hours per year of paid Volunteer Time Off (VTO)
• Competitive Healthcare
• High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
• 100% AvidXchange paid Dental Base Plan Coverage
• 100% AvidXchange paid Life Insurance
• 100% AvidXchange paid Long-Term Disability
• 100% AvidXchange paid Short-Term Disability
• Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
• Onsite Health Clinic with Atrium Health** - available to Teammates and their eligible dependents
• Retirement 401k Match up to 4%
• Parental Leave: 8 weeks 100% paid by AvidXchange***
• Discounts on Pet, Home, and Auto insurance
• BrightDime Financial Wellness Tool, offered free to teammates
• WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
• Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
• Onsite gym fitness center, yoga studio, and basketball court****
• Tuition Reimbursement up to the federal maximum of $5,250*****
• Hybrid Workplace Flexibility
• Free parking

*Fully granted from beginning of year, pro-rated if hired mid-year

**Charlotte location only

***Must be full-time for at least 3 months

****Charlotte location only

*****Must be full-time for at least one year

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.

Other details

• Job Family Sales and Marketing
• Job Function Sales Operations
• Pay Type Salary
• Employment Indicator Management

Apply Now