Director of Service Partners

With electric vehicles (EVs) expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on EV charging and established a business model that's been validated by more than a decade in business and thousands of customers. As now a public company, we remain focused on broadening our market leadership and building on years of innovation. ChargePoint offers a once-in-a-lifetime chance to build our all-electric future and dominate a trillion-dollar market. 

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Vice President Global Services Operations

ChargePoint is looking for an experienced professional to support our Strategic Sourcing and Management of service partners in North America.  You will be responsible for recruiting top service partners and onboarding them, this includes Construction, Engineering, Commissioning, and Operations and Maintenance Partners.  In this role you will work closely with our internal functional teams in these areas to insure we have the right partners at the right time to insure ChargePoint delivers world-class services to our customers.  You will also work with ChargePoint channel and product teams to create and develop strategic partner collaborations and work with ChargePoint Sales to insure a robust services referral network. You will also be responsible for enablement programs that support the large network of partners that sell construction and O&M services directly to our customers.

• Supports Design & Build, Commissioning, and O&M
• Manage the funnel of potential partners through onboarding
• Create Partner strategy by coordinating with Channel Management, Design &Build, Field Quality and Field Service
• Develops tools, processes and executes Partner recruitment in coordination with Channel Team
  • Tradeshows, journals, marketing
• Negotiate and manages MSAs (Master Service Agreements) to insure best terms and prices with partners and manage compliance
• Develops and Manages partner score-carding
• Develops communication channels and tools to enhance perceived value of being a ChargePoint Partner
• Coordinate with Design & Build, Field Quality, and Field Service to use Partners to deploy world class services whether sold by CP or through referral
• Work with Channels team to create incentive programs to motivate and reward partners
• Manage contractor compliance with HSE and respond to customer documentation requirements in this area
• Manage contractor compliance with public works regulations
• Training Plans and Management
• Escalation point for partners (ex. AP issues, process improvements)
• Work with product mgmt. to define program parameters for new service products both short term and long term

• 10+ years of experience in managing partners in construction or O&M
• Highly proficient in all stages of the sourcing lifecycle in the construction and O&M categories
• Proven ability to develop true service partners as opposed to just vendors
• Experience working extensively cross-functionally
• Proficient in multiple Business Applications
• Strong negotiation and conflict resolution skills.
• Excellent verbal and written communication skills
• Willingness to travel ~30%

Campbell, CA

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer. 
Applicants only - Recruiting agencies do not contact.