Director of Solutions Consultants (US/Canada - Remote)

Director of Solutions Consultants

Passion Driven. Purpose Guided. Our People Make the Difference.

Why Neocol?

Neocol helps the world’s most innovative subscription companies solve their most pressing initiatives to ignite outpaced subscription performance. As the largest pure-play Salesforce Summit Partner specifically dedicated to the subscription economy, Neocol has created repeatable playbooks and assets that empower transformation at the highest level.

Day in the Life of a Director of Solutions Consultants 

The Director of Solutions Consultants engages in the presales processes with a Sales Director (SD) to help Neocol customers establish a solid architecture foundation, identify project goals and objectives, document project scope and responsibilities, and act as a trusted advisor for the success of the engagement. The Director is a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep, you provide the bridge between technical and business acumen.

Managerial Responsibilities:

• Directly support a team of Solutions Consultants in their journey at Neocol.
• Support ongoing growth and development of the team including recruiting, hiring, training and mentoring.
• Contribute & participate in leadership and team meetings.
• Assist as a part of the coverage model with your team members when necessary.
• Act as a feedback funnel to the SVP of Customer Success regarding your team’s performance.
• Explore new Salesforce products and provide points of view, applicability to Neocol’s go to market strategy, relevant use cases, and business value drivers to the Solutions Consulting team

Individual Contributor Responsibilities:

• Be a “Trusted Advisor” in the  presales process to existing customers and prospects.
• Provide industry best practice recommendations on functional and technical scenarios.
• Lead discovery and scoping sessions with prospects to advise, recommend, and acquire scope requirements to determine estimations.
• Provide architecture leadership across Salesforce and ERP Systems in the presales process in order to establish a guiding principle design for the project.
• Lead analysis of the customer’s current environment to detect critical deficiencies that could impact project success and determine Neocol roles necessary for success.
• Collaborate with Sales Directors to identify and analyze enterprise business drivers to derive useful business context for program justification.
• Create resource plans and proposals to co-present with Sales Directors to prospects and customers.
• Contribute to existing and create reusable assets and artifacts in the presales process including scoping questions, project proposals,  SOWs, etc.
• Draft and create scope language for assumptions and in scope/out of scope for projects.
• Participate in “Sales to Delivery Handoff” processes to ensure the delivery team has a thorough customer overview, project goals, and scope details.
• Identify and participate in creation  of Commercialization Strategy to solve common customer use cases and pain points
• Be aware of technology industry (AppExchange Apps, Salesforce Apps, Third Party Solutions) and market trends (Subscription, Consumption, Analytics) to determine their potential impact on system architectures

Our Core Values in Action

• Collaboration: Across all key stakeholders (employees, partners, customers), it is essential that we work together, as a team, to drive value in every interaction and implementation.
• Creativity: We enjoy getting creative in the way we solution with our customers, work with our teammates, and drive value with our partners.
• Trust: It is important that Neocol operate in a fun, open, and ethical environment. Trust is key to our culture.
• Ownership: We are an environment focused on results and each individual has critical metrics that they are responsible for in order to help our customers and our organization.
• Passionate: Care about what you do, why you do it, and the impact that it has our customers, employees, and partners.

Required Qualifications

• 3+ years of people management experience in a professional services consulting environment
• Quote to Cash Process and Common Use Case Familiarity / Domain Knowledge
• LucidChart / Diagramming Capabilities
• SaaS Subscription Terminology Knowledge (ARR, TCV, LTV)
• Sales Cloud, CPQ, and Billing Expertise (Revenue Cloud)
• Salesforce Administrator and Salesforce CPQ Certifications
• Revenue Recognition Terminology Familiarity (ASC606, VSOE, SSP)
• Force.com Platform Knowledge (Data Modeling, Flow, Apex)
• ERP Familiarity (NetSuite/WorkDay/Sage Intacct)
• Integration Design & Patterns Familiarity

Preferred Qualifications

• Billing Badge and Advanced Billing Specialist Badge
• Platform App Developer Certification
• Cross Cloud Capability Familiarity (Experience/Service/B2B)

A Foundation Built on a Solid Culture

• Ladies+ League
• DE&I Committee
• Neocol Cares
• Mentorship Opportunities:
• Neocol North Star Program
• Neocol Navigate Program

Compensation is More than Salary

• Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life
• Employer match 401(k) plan
• Medical, vision & dental benefit offerings
• Adoption Assistance Program 
• Flexible PTO
• Mobile & Internet reimbursement

Please note:

Neocol is an equal opportunity employer. Neocol does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.