Director, People Messaging

Who are we?

Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Director, People Messaging

Job Summary

Lead the development and implementation of enterprise-wide people, communication strategies that align with Equinix's values and strategic goals. The Director will be responsible for crafting and executing, impactful, internal communications campaigns, supporting the Chief People Officer's voice, and reinforcing the Employee Value Proposition at all levels.

Responsibilities
People/Communications Strategy

• Design and coach the team and business partners on communication strategies that reinforce our company, values, performance initiatives, and our operating model
• Provide partnership to HR and operations, ensuring alignment between communication, goals, and organizational objectives
• Develop framework and guidelines for consistent tone, style, and messaging in all internal communications
• Facilitate strategic communication planning and content mapping for the people, communications team, ensuring all initiatives align with the broader organizational narrative

Employee Engagement & EVP Delivery

• Plan an execute communication campaigns that enhance employee understanding and engagement with the employee value proposition and key HR initiatives
• Oversee the creation and distribution of employee engagement, materials, including internal newsletters, video messaging, and Townhall content
• Measure and track the impact of engagement initiatives through surveys, engagement, metrics, and feedback loops
• Industry, best practices and technology to continually enhance the effectiveness of employee engagement strategies

Leadership Communications & Support

• Serve as a communications advisor to senior leaders, to amplify their voice and message across the organization
• Guide leadership messaging around change management, organizational goals, and company culture
• Coordinate with internal comms and other stakeholders to ensure executive messaging is effectively cascaded to all employees
• Mentor and lead team of communications practitioners, fostering a collaborative, inclusive, and innovative, work environment
• Create a supportive environment that encourages continuous learning and professional growth within the team

Qualifications

• Bachelors or Masters degree in communications, journalism, public relations, HR, or a related field
• 10+ years of experience in internal communications, employee engagement, or related role
• 3+ years of experience in a leadership position
• Expertise in employee engagement strategies, and best practices
• Familiarity with communication analytics tools to measure and improve effectiveness
• Inclusive leadership experience
• Ability to manage and lead in ambiguity and changing environment

Skills & Attributes

• Ability to mentor and coach team members
• Strong storytelling and narrative building skills
• Influence at all levels of the organization
• High-level of ethics and integrity

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.