Director, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management

Role
• Leads the development and management of platform capabilities for Mastercard Network products.
• Managing the product lifecycle including product design, creation of business and functional requirements, documentation, training, project management, and on-going product development

• Define the necessary capabilities, prioritize delivery and write business requirements in order to expand the Mastercard Switching Platform.
• Work closely with a cross-functional team to lead product development efforts that cross between agile workflow, identify synergies, propose the most efficient solutions, and resolve issues in a timely and cost effective manner.
• Interface with technical developers to translate product requirements into technical specifications, ensuring mutual understanding and reducing time to market
• Capture product capabilities and translate into customer facing implementation guides
• Gather statistics and provide reporting on system function for management review
• Educate Product Management, Regional Product Sales, Product Delivery and Account Management teams on features and technical aspects of Mastercard Send processing and on-behalf-of platforms
• Drive technology standardization within New Switching Platform

All About You

• Extensive product management and development experience in the global payment industry with preferred knowledge and background in switching solution
• Established business technical expertise in the development of integrated product solutions spanning multiple product categories
• Demonstrated leadership in taking accountability, acting with a sense of urgency, and delivering plans with passion, ambition and aptitude
• Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers
• Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision
• Knowledge and experience with agile methodology for product development
• Superior oral and written communication, problem solving, product documentation, and product development skills
• In-depth knowledge of Mastercard authorization, clearing and settlement systems and processes preferred
• Strong business acumen coupled with a customer focus and analytical skills
• Ability to interact effectively at all levels and team with internal and external business partners

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.