Director, Security Operations Center

Reports to: Senior Director of Security Operations Center

Location: Remote US 

Compensation: $210,000 - $225,000 base plus bonus and equity

What We Do: 

Founded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on a simple premise: to force hackers to earn every inch of their access.

Today’s cyber-attacks aren’t limited to large organizations with the security tools that can ward off threats. Hackers don't discriminate and will find a way to penetrate any vulnerability in any size business, which is why Huntress focuses on protecting those small to midsize businesses that make up the backbone of our economy.

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Huntress stops hidden threats that sneak past preventive security tools by utilizing our award-winning security platform and expert human threat hunters through dynamic products, including Managed EDR, MDR for Microsoft 365, and Managed Security Awareness Training.

Join the hunt and help us stop hackers in their tracks!

What You'll Do:

Huntress is looking for a Director to lead our quickly growing Security Operations Center team. This role is accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. As Huntress continues to grow, we are laser-focused on scaling our operations and force-multiplying our human analysts by 10X. This position is responsible for enabling the SOC to meet our mission and achieve internal Service Level Objectives for response times and quality goals. Ultimately, our goal is to make partners more secure and prevent the worst day of their careers.

The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners’ networks 24/7, 365 days a year. Daily activities consist of providing investigation, containment, and response actions across millions of endpoints.

Roles and Responsibilities:

• Lead and manage a team of Global SOC Managers, providing them with guidance and mentorship
• Develop, implement, and execute the strategy and vision for the 24x7 SOC, ensuring that we are meeting the needs of our customers and staying ahead of the evolving threat landscape
• Oversee the investigation and response to security incidents on our partners' networks
• Define and streamline processes, workflows, and playbooks to improve the efficiency and effectiveness of the SOC
• Ensure 24/7 operations are maintained by managing and enforcing local/global shift coverage
• Partner with other departments across the organization, such as Product, Sales, and Marketing, to ensure that the SOC is aligned with the overall business goals
• Develop and track key performance indicators (KPIs) to measure the success of the SOC
• Stay up-to-date on the latest security threats and trends and implement new technologies and processes to improve our detection and response capabilities
• Participate in industry events and conferences to share our expertise and build relationships with other security professionals
• Evangelize internally & externally to keep key audiences informed and excited about what’s happening in the Huntress 24x7 SOC
• Serve as an escalation point for customer issues and customer interactions
• Headcount Planning: Forecast staffing needs and manage recruitment processes
• Budget Management: Develop, monitor, and manage departmental budgets
• Technology and Equipment Purchasing: Evaluate and approve technology and equipment purchases
• Vendor and Contract Management: Oversee vendor relationships and contract negotiations
• Resource Allocation: Allocate resources efficiently across teams and projects
• Compliance Oversight: Ensure adherence to company policies and regulations

What You Bring To The Team:

• Experience in leading cybersecurity teams with diverse skills and backgrounds in one or more of the following areas: Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, or Detection Engineering
• 10+ years of SOC experience working in a global 24x7 Security Operations Center with a focus on Windows forensics
• 4+ years of managerial experience in a global Operations Center or Incident Response role
• Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain
• Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts
• Ability to identify workflows being performed and create detailed process diagrams and operating procedures
• Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds
• Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success
• Data-driven approach with experience in Data Science & Business Intelligence concepts
• Experience with Time-Series analysis concepts, which can be applied to Operations Center-focused metrics and forecasting
• In-depth knowledge of security incident response, threat hunting, and security operations best practices
• Experience developing and implementing security operations center (SOC) strategies and processes
• Strong understanding of security technologies, including SIEM, EDR, and threat intelligence platforms
• The ability to think strategically and develop a long-term vision for the SOC
• A passion for security and a desire to stay up-to-date on the latest threats and trends
• Skilled in forecasting and capacity needs to aid annual budgeting and planning 

What We Offer: 

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.

We do discriminate against hackers who try to exploit small businesses.

Accommodations:

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or participating in the employee selection process, please direct your inquiries to [email protected]. Please note that non-accommodation requests to this inbox will not receive a response.

If you have questions about your personal data privacy at Huntress, please visit our privacy page.

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