Director, Services Business Development - Retail & Commerce

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Services Business Development - Retail & Commerce

What is Mastercard Services?
The Services team is a key differentiator for Mastercard, providing cutting edge customer insights, hyper personalization, cyber security, anti fraud and loyalty assets as well as cutting-edge strategy consulting services that help our customers grow. Focused on thinking big and scaling fast around the globe, this team is responsible for end-to-end solutions supporting a diverse global customer base.

The BD Retail & Commerce Director's key responsibilities include:

-Take ownership of the D&S Retail and Commerce strategy and rollout
-Be the ambassador of our key Retail and Commerce products, drive the agenda, and lead the conversation with senior client executives around innovative sales opportunities
-Take joy in developing and maintaining a broad network of flagship customers across i.e. Retail, Telco, Big Tech, Media and e-com
-Create customized and well-structured proposals for clients leveraging the Global network of Services product and consulting experts
-Partner with local project teams to ensure post-sale project implementation quality and identify potential follow-up sales opportunities
-Play a key role in creating awareness of Services Retail and Commerce products by organizing events, build thought leadership and host clients at Priceless activities
- Deliver the services revenues target for the R&C segment in the market

All About You:

-Experience from a top-rated Retail and Commerce, Consulting or Digital firm desirable, as is payments/banking expertise, but not a must
-Entrepreneurial mindset, creativity, self-starter and strong commercial sense
-Ability to communicate complex ideas effectively in English and Italian
-Ability to multi-task independently in a fast-paced, deadline-driven environment
-Undergraduate degree is a plus

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.