Diversity, Inclusion & Belonging Experience Manager (Program Manager)

Job Overview

At AvidXchange, we are committed to having a diverse and inclusive team where every individual feels a sense of belonging, empowered to be their authentic self. The Diversity, Inclusion & Belonging Experience Manager is responsible for executing the internal initiatives that support our strategic priorities for Diversity, Inclusion & Belonging at AvidXchange, set by our C-Suite (Governance) team to realize our commitments.

Reporting to the Director of Culture & Teammate Experience, this role requires a candidate who is strong in project management and communication, is very detail-oriented, can adapt to shifting priorities with ease, and can foster an inclusive environment for all people and backgrounds.

Job Responsibilities

• Provide execution support and oversight to our AvidXchange Employee Resource Groups (referred to as Meetups), creating clarity for their purpose, structure and impact
• Facilitate meetings with Meetup leaders and Executive Sponsors to gather feedback, provide resources/support for role in Meetups, and maintain alignment to the overall Meetup and DI&B strategic initiatives
• Partner with our Learning & Development team to execute our DI&B Learning Experiences
• Organize and execute our enterprise-wide experiences for Diversity, Inclusion & Belonging (e.g. RealXchanges)
• Organize a calendar of events for all internal events (enterprise-led and Meetup-led), identifying areas of opportunity to collaborate and scale across Meetups
• Organize budgets and track spend across the enterprise and Meetup activities for DI&B
• Develop expertise in DI&B to bring best practice insights to the Director of Culture & Teammate Experience to enhance the execution of our annual priorities
• Support the organization and execution of external community events that are led by the Director of Corporate Social Responsibility
• Execute our internal monthly Engagement survey, review results, and share insights relevant for our DI&B engagement activities with the Director of Culture & Teammate Experience
• Develop written communications (e.g. presentations, SharePoint sites, emails, etc.) to share enterprise-wide through our various internal communication channels
• Attend the DI&B Council meetings to capture meeting minutes, key decisions and action items
• Partner with Teammate Communications and Employer Brand to develop external content for our social media channels
• Plan and execute "just in time" response activities to address external events (e.g. company-wide communications or events to create safe space discussions)
• Prepare the Annual End-of-Year DI&B Report
• Assign work to our DI&B Volunteer team for event and communication execution support

Required Experience Qualifications, and Skills

• Bachelor's degree in a related field or equivalent experience
• Strong project management experience with the ability to manage multiple projects at one time
• Strong capability to influence and provide direct feedback
• Strong meeting facilitation skills with the ability to navigate conversations with multiple levels of leaders in a single meeting
• Strong communication skills, able to develop content using Microsoft PowerPoint, Word, and SharePoint
• Demonstrate ability to visually convey information and insights through graphs, charts, and other means in slide presentations
• Excellence in event execution
• Strong ability to collaborate across teams and teammates
• Demonstrated critical thinking skills and ability to make situationally appropriate decisions requiring a high degree of sensitivity and confidentiality
• Ability to remain unbiased to create a sense of belonging for all teammates of all backgrounds, regardless of their perspectives and experiences related to DI&B
• Minimum of 3 years of prior relevant experience and 5-7+ years in a professional work environment

Preferred Experience, Qualifications, and Skills

• 4+ years of project management experience, managing multiple projects at once
• Experience with project management specifically related to DI&B
• Experience with the structure and execution of Employee Resource Groups
• Industry expertise in DI&B
• Experience in people leadership (either formal with direct reports or informal through project work)
• Ability to analyze data and trends to proactively manage KPIs and understand the story the data is telling
• Experience in HR (specifically Talent Development, Learning & Development or HR Business Partner)

About AvidXchange

AvidXchange is a leading provider of accounts payable ("AP") automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they'll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture - who we are, who we've always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we've created a company of over 1,600 teammates working in one of our 5 offices across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years - that AvidXchange is a Great Place to Work®.

Who you are:

• A go-getter with an entrepreneurial mindset - that means you are not afraid of taking risks, winning big or facing the unknown.
• Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
• Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.

What you'll get:

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company - we are building an experience. We remain committed to a culture where you can fully be 'you' - connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you'll tell for years, you've come to the right place.

AvidXers enjoy:

• 18 days PTO*
• 11 Holidays (8 company recognized & 3 floating holidays)
• 16 hours per year of paid Volunteer Time Off (VTO)
• Competitive Healthcare
• High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
• 100% AvidXchange paid Dental Base Plan Coverage
• 100% AvidXchange paid Life Insurance
• 100% AvidXchange paid Long-Term Disability
• 100% AvidXchange paid Short-Term Disability
• Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
• Onsite Health Clinic with Atrium Health** - available to Teammates and their eligible dependents
• Retirement 401k Match up to 4%
• Parental Leave: 8 weeks 100% paid by AvidXchange***
• Discounts on Pet, Home, and Auto insurance
• BrightDime Financial Wellness Tool, offered free to teammates
• WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
• Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
• Onsite gym fitness center, yoga studio, and basketball court****
• Tuition Reimbursement up to the federal maximum of $5,250*****
• Hybrid Workplace Flexibility
• Free parking

*Fully granted from beginning of year, pro-rated if hired mid-year

**Charlotte location only

***Must be full-time for at least 3 months

****Charlotte location only

*****Must be full-time for at least one year

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.

Other details

• Job Family Human Resources
• Job Function Employee Relations & Diversity
• Pay Type Salary
• Employment Indicator Professional

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