Employee Experience Specialist

Similarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas.

We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more.  

In 2021, we went public on the New York Stock Exchange, and we haven’t stopped growing since!  

We are looking for a passionate person who will sit in our office in New York City, as our front desk receptionist and will be a part of the Employee Experience Team. This is an exciting opportunity to make an immediate impact as you'll play a role in ensuring and maintaining a well-organized work environment and creating the best experience for our employees. You will take part in all employee’s touch points, be responsible for employees life cycle events, support our facilities needs and take a part in planning and executing happy hours, employee engagement activities, team gathering etc.

Why is this role so important at Similarweb?

Similarweb is a fast-growing company with over 1200 global employees (with over 100 Similarwebbers in New York). As we continue to scale, we want to make sure that in all of our offices we provide the best class environment and experience to all of our employees.

So, what will you be doing all day?

Your role as part of the Employee Experience team means your daily responsibilities may include:

• Arriving to the office 5 days a week to ensure the smooth running of the New York office
• Covering our reception desk to meet & greet all employees and visitors to the office
• Ensuring the office environment is well kept and organized to a high standard
• Perform other responsibilities such as restocking office supplies, maintaining office pantry, keeping inventory stock,  facilities support, etc.
• Receives, sorts and forwards incoming mail
• Assist with planning and executing employee engagement activities
• Assist New York employees with their administrative needs to create an excellent employee experience
• Support ongoing projects on all relevant admin aspects
• Support the global employee experience team with administration and other activities  
• Provide coverage/support for various operations functions if/as needed such as onboarding new employees
• Ensure health & safety safe practices for the New York office

This is the perfect job for someone who:

• 1-2 years of relevant experience as an office manager/ employee experience specialist at a High Tech company / young startup
• Flexible and able to work in a fast-paced, entrepreneurial and demanding environment
• Excellent time management skills and ability to multitask and prioritize work
• Highly organized with attention to details and an outstanding work ethic
• Always willing to 'roll up the sleeves' and do what it takes to get the job done
• Great communication skills: written and verbal
• Service oriented, positive, proactive and solutions-focused attitude
• Experience of working with employees at all levels

About the team

The global Employee Experience team is passionate about our employees and their experience at Similarweb. We want to make sure everyone is well looked after and has fun whilst doing their job. We work hard to constantly improve the culture and are always creating to ensure we keep things fresh and current. 

Why you’ll love being a Similarwebber:

You’ll find a home for your big ideas:  We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization. 

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.

Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.