Engagement Manager

Bishop Fox is the leading authority in offensive security, providing solutions ranging from continuous penetration testing, red teaming, and attack surface management to product, cloud, and application security assessments. We’ve worked with more than a quarter of the Fortune 100, half of the Fortune 10, eight of the top 10 global technology companies, and all of the top global media companies. Our Cosmos platform was named Best Emerging Technology in the 2021 SC Media Awards and our offerings are consistently ranked as “world class” in customer experience surveys. For more than 16 years, we've been contributing and giving back to the security community. We’ve published more than 16 open-source tools and 50 security advisories in the last five years alone. Learn more at bishopfox.com or follow us on Twitter.  

Who You Are and What You’ll Do  

You’re a seasoned and certified Project Manager with experience working on client facing projects. Your ideal position has you managing large-scale, potentially game-changing technical projects for clients. Still, you’re hungry to further your professional development. You are currently working in the IT industry and enjoy learning about new technology as well as keeping up with the latest trends. Ideally, you have experience in one or more IT areas of expertise such as networking, application development, or mobile application development. Bonus points if you are currently working on security projects, preferably penetration testing projects. 

On a more personal level, you believe in the value of relationship-building. You can anticipate your clients’ needs before they even manifest into reality. Confidence comes natural to you and you don’t back down from a challenge or pressures from your projects and clients. In fact, you welcome them – bring it on!

As an Engagement Manager at Bishop Fox, your responsibilities will include but not be limited to:

• Delivering small (less than 100 hours) to medium (100-500 hours) projects on time, within scope and under budget
• Executing project plans, proactively identifying and managing risks, resolving/ escalating issues and driving projects to successful completion
• Building relationships with clients as measured by Net Promoter Score (NPS), ad hoc feedback, and successive contracts
• Providing support to Program Managers and Senior Engagement Managers by managing small projects as part of large retained security consulting contracts or programs
• Identifying client concerns and conducting effective root cause analysis and corrective action plans
• Creating and managing weekly internal and client facing status reports on each engagement 

Your Education and Experience 

In addition to the above, the following is a list of skills and traits that describe you. If you have most of these, we’d like to speak with you. 

• At least three years of project management experience with IT related projects, with a preference for five years of experience or more
• A PMP or Prince2 certification is a nice to have, but not required
• Bachelor’s degree strongly preferred
• Experience working in a matrixed organization

Technical Skills 

• Strong understanding of the terminology and guidelines set forth in the Project Management Body of Knowledge (PMBOK)
• Well-versed in the Microsoft Office Suite, particularly experienced with Excel
• Experience using Workfront or similar project management software and JIRA for workflow management
• Knowledge in one or more of the following IT areas: networks, application development, or mobile application development is preferred
• Cybersecurity knowledge is desired but not required 

Soft Skills 

• Sound judgment and the ability to make reasonable decisions in the absence of direction 
• Ability to interact and relate with a wide assortment of personality types and communication styles 
• Detail-oriented mindset and a penchant for multi-tasking. 
• Strong conflict resolution, negotiation, and consensus-building skills 
• Ability to navigate difficult client situations with expert negotiation skills and a client service mentality
• A passion for learning and developing new skills  

Why Bishop Fox 

Bishop Fox has always allowed its employees to work remotely, and this role could work anywhere in the United States. Our comprehensive benefits program is tailored to meet your needs at an affordable price. We embrace diversity and an inclusive culture. We value our employees and who they are, which fosters a powerful and collective talent base to successfully serve our clients and the security community with unparalleled expertise. 

Bishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.  All new hires must pass a background check as a condition of employment.

Interested? Apply today!