Enterprise Pre-sales Solution Engineer

OFX is continuing to hire with most interviewing and on-boarding done virtually due to COVID-19. We welcome conversations around flexible working arrangements for this role. Please indicate in the application questions what working arrangements would be your preference.

G'Day. Nice to meet you. We're OFX, a global provider of online, international payment services for our personal, business and partner customers. Founded 20 years ago and headquartered in Sydney, OFX has grown to become a truly global company. We're now trusted by customers all around the world and have grown to over 350 employees with offices in Sydney, London, San Francisco, Toronto, Auckland, Singapore and Hong Kong. We are a publicly-listed company, listed on the Australian Stock Exchange (ASX: 'OFX')

Purpose of your role:
Enterprise is a key growth area at OFX and we're building our capability to win and support high value Enterprise Clients globally. Your role is critical in supporting the sales process in one of OFX's fastest growing segments. You will ensure that the solutions defined are within strategy ensuring product and technological capabilities are considered and leveraged effectively.

Lead partnership implementations working with the Partner, Account Managers, Operations, Compliance, Legal and Delivery Teams. Collate feedback from the Partner, Customers, and Internal Stakeholders to feed into the Product Roadmap.

What you do:
Presales planning and process

• Partner with OFX Enterprise Business Development and other internal teams to assess Enterprise opportunities.
• Improve Enterprise Pre-sales process through sharing of learnings and best practice globally.
• Be a key part of the cross-functional team that helps assess and win business.
• Plan and present live demonstrations, client meetings and on person conferences.

Integration solutioning

• Develop a strong understanding of the needs of each partner.
• Deliver product demonstrations, present technical information.
• Working collaboratively with the sales team from a pre-sales perspective.
• Be able to work both independently and collaboratively in a fast-paced environment.
• Liaising with both internal and external stakeholders to influence sales outcomes.
• Plan the solution overview in response to partner use-cases and existing product offering.

Partnership Activation

• Post launch work with the commercial team and marketing to drive partnership growth.
• Optimise integration and product to ensure partnership targets are achieved.

What you bring:

• Be able to work both independently and collaboratively in a fast-paced environment.
• You will be a self-starter that is comfortable being empowered to work autonomously. You will work with stakeholders and partners to define partner solutions.
• You will bring strong SaaS experience with a broad commercial and technical understanding of API web services.

Required Experience

• 5+ years of pre-sales experience from solutioning through to launch, demonstrating commercial success.
• Excellent written and verbal communication skills including ability to communicate technical details.
• Must be a motivated self-starter and enthusiastic.
• Ability to write clear, market-driven product requirements.
• Strong planning skills and robust attention to detail.
• Collaborative style. Team player who can constructively challenge to get to better outcomes.
• Strong Stakeholder skills, evidence of managing multiple stakeholders (both internally and externally) to deliver effective business outcomes.
• Will have worked with Agile methodologies as well as have a working understanding of technology and software development.
  

What it's like working at OFX:
We're OFXers because we want to make a difference. We see challenges as opportunities and we're not afraid to roll up our sleeves to get stuff done. We're committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

Global markets move fast and so do we. We work across borders and time zones, which helps make the world feel a little smaller. From San Francisco, Toronto to London, Dublin, Sydney, Auckland, Hong Kong & Singapore, there's always a colleague to help.

• We promote an environment of reward and recognition, OFXers are encouraged to celebrate their peers' effort, technical expertise or support through a range of channels and awards.
• Giving back, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual Make a Difference (Volunteer) Day, that OFXers can use together or individually.
• We have a strong and diverse workforce and we're committed to further developing this workplace culture to create an environment of trust, mutual respect and teamwork. We're proud of the breadth of cultural diversity represented by our employees and we aim to celebrate this each year by engaging in employee activities across our offices.
• Always keep learning. Drive your own learning with LinkedIn learning, which all OFXers have access to. We offer a variety of other learning programs and encourage cross functional and soft skill learning.
• We take pride in having a work/life balance and flexibility; we encourage employees to work productively and efficiently. Our OFXers enjoy Birthday leave to celebrate their birthday however they choose.
• Our Good Vibes employee-led committees organise events to keep our employees engaged inside and outside the office. Whether it's participating in our team social events, end of year celebrations (currently being hosted virtually). Our team wants you to feel welcome.