ETS Engineer II (Citrix)

Overview

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure relating to Citrix Platform. Develop and maintain working knowledge of evolving IT engineering industry technologies/competition, concepts and trends. Assist with troubleshooting of complex technical issues causing business impact or service degradation. Willingness to be a self-starter in a face paced technical team.

Responsibilities

• Full life-cycle project management
  • Establish and lead project teams
  • Develop project plan/scope/schedule/cost/communications
  • Procure and/or manage resources/timelines/deadlines/quality
  • Risk, Issue and Change management
  • Ensure successful project implementation
  • Scope of responsibility
• Responsible for monitoring, maintaining, operating and troubleshooting daily remote access technologies.
• Improving and adjusting the Virtual Desktop system
• Accountable for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop Infrastructure.
• Apply engineering principles into the design and enhancement of new and existing systems
• Document new system components, or modifications to existing components
• Perform engineering tasks and assignments in support of business needs
• Perform engineering technology research, procurement, deployment, and configuration for new and modified systems
• Present clear, organized and concise information to all audiences through a variety of media to enable effective business decisions
• Perform other duties as assigned

Qualifications

• Familiar with Citrix virtual applications and desktop experience. (Citrix Studio, Citrix Policies)
• Familiar with Netscaler /networking experience (Netscaler policies)
• Familiar with VMware
• Familiar with ServiceNow request, incident, change, and asset management modules
• Familiar with PowerShell
• Familiar with SQL Server Management Studio and SQL query authoring
• Familiar with Microsoft Endpoint Configuration Manager
• Familiar with Group Policy Administration using GPOAdmin or equivalent
• Knowledge of administering and troubleshooting Windows 10 and 11
• Willingness to be a self-starter and eagerness to learn new technologies
• Bachelor's Degree in Business Administration, Information Technology or the equivalent combination of training, education, and experience
• Effective database and presentation software skills
• Effective organizational, planning and time management skills
• Effective research, analytical, and problem solving skills
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective verbal and written communication skills
• Effective word processing and spreadsheet software skills

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.