Events Operations Specialist

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The Sr. Operations Specialist will manage logistics and projects for the Commercial Enablement organization. This role will often work with stakeholders to deliver high-quality logistics and process improvements for efficiency.

Roles and Responsibilities:

• Develop plans for travel for Commercial Enablement programs including but not limited to: flights, hotel, transportation, VISA requirements and more.
• Work with Travel Agency to provide seamless process for travelers, while maintaining close attention to cost
• Proactively examine cost and seek opportunities to reduce spend
• Optimize attendee list process
• Manage programs: forecasting, scheduling, and reserving systems / trainers, and other program support
• Ensure adequate administrative needs for all programs
• Effectively manage the forecasting of attendees, capacity constraints, and budget for all department needs

Expectations:

• Viewed as a professional in the Operations department. Having broad expertise or unique knowledge, uses skills to contribute to department goals creatively and effectively. Has complete knowledge of all department procedures and may develop new projects.
• Acts autonomously to establish methods and procedures on new or special assignments.
• May supervise activities of others.
• Has expert-level knowledge of department administration, logistics, and operations. Translates best practices to new and experienced employees. With wide-ranging experience, uses professional concepts and company goals to resolve complex issues creatively and effectively.
• Provides direction to others within the department. Is often sought after by various cross-functional departments. Sometimes tasked with introducing new projects to Leadership.
• Anticipate risks and roadblocks before these occur; takes proactive steps to reduce impact
• Effectively resolves issues or problems so that there is minimal escalation required
• Routinely removes obstacles for the team
• Addresses current and future opportunities and issues to ensure sustainable success
• Effectively balances organizational, team, and people needs in actions taken
• Models ISI Individual & Leadership Expectations; influences and mentors others in the development of these skills.

Qualifications

Skill / Job Requirements

• Minimum Bachelor’s degree required
• At least 10+ years of professional work experience in operations required
• OR
• Has been an Operational Specialist or related department for a minimum of 2 years

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.