Finance & Ops Manager, Creative Ads

Responsibilities

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
The Creative Product and Operations, under the Global Monetization Product and Technology Team, are a critical means of accelerating the global sales of Tiktok's paid media offering by working with 3rd party partners/agencies/creators to produce, optimize and strategize content that make marketing on Tiktok easy and effective.

As the Finance and Operations Manager, you are responsible for overseeing all APAC financial and operational functions of the department, ensuring they are managed with both efficiency and precision. This role ensures effective financial management, operational efficiency, and compliance with company policies, accounting standards, and regulatory requirements.

The Finance and Operations Manager will manage budgeting, forecasting, reporting, and the development of financial strategies to support business growth and sustainability. Additionally, the role involves optimizing operational processes to enhance productivity and alignment with strategic objectives.

Responsibilities:
- Maintain strong and continuous relationships with partners from APAC creative/creator agencies and creators, overseeing contracts, invoicing, and payments, while addressing any business or financial policy concerns.
- Negotiate and oversee contracts within our ecosystem, ensuring full compliance with company policies and legal regulations
- Oversee payment processing and timely payment of invoices, working with internal teams to ensure proper approvals
- Manage the invoicing process, ensuring accurate and timely responses
- Ensure that all operational activities are aligned with company goals and industry best practices.
- Oversee the billing process, ensuring alignment with project timelines and budgets
- Prepare regular financial reports for agencies and provide monthly reviews to internal teams
- Develop and maintain financial policies and procedures to ensure adherence to accounting standards and regulatory requirements
- Collaborate with our internal Creative Operations Team to create, refine, and develop streamlined financial processes for all TikTok Creative Products
- Strong operational rigour ensuring finance team trackers and documents consistently updated and well-maintained.
- Monitor operational metrics and performance, adjusting strategies as needed to achieve desired outcomes.

Qualifications

Minimum Qualifications
- 4+ years of experience in financial management, with a focus on contract negotiations, payment processing, invoicing, and billing
- Proven track record of cross-functional collaboration with internal and external stakeholders
- Strong analytical and problem-solving skills, with the ability to identify trends and patterns in financial data
- Experience collaborating cross-functionally with peers and managers, both internally and externally across different countries

Preferred Qualifications
- Experience with negotiating and dealing with agreements/contracts
- Ability to multitask, prioritize, and manage multiple projects and deadlines simultaneously

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.