Fraud Project Manager, Trusteer

Introduction
Joining the IBM Technology Expert Labs teams means you’ll have a career delivering world-class services for our clients. As the ultimate expert in IBM products you’ll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.

Excellent onboarding and industry-leading learning culture will set you up for a positive impact while advancing your career. Our culture is collaborative and experiential. As part of a team you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.

Your Role and Responsibilities

You will work closely with IBM clients and partners to design deliver and optimize IBM Technology solutions that align with your clients’ goals. In this role you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies communication and service orientation skills. As a member of IBM Technology Expert Labs a team that is client focused courageous pragmatic and technical you’ll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.

If you are passionate about success with both your career and solving clients’ business challenges this role is for you. To help achieve this win-win outcome a ‘day-in-the-life’ of this opportunity may include but not be limited to…

Solving Client Challenges Effectively: Understanding clients’ main challenges and developing solutions that helps them reach true business value by working thru the phases of design development integration implementation migration and product support with a sense of urgency .

Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets testing migrating to production and day-two operations.

Technical Solution Workshops: Conducting and participating in technical solution workshops.

Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions.

Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation curiosity initiative in addition to navigating data and people to find answers and present solutions.

Collaboration and Communication: Strong collaboration and communication skills as you work across the client partner and IBM team.

Required Technical and Professional Expertise

Security Solution Skills: Skills and knowledge for building creditability and service orientation with client stakeholders aligned to security solutions including for security fraud detection and management.

– Deep Trusteer knowledge and expertise with a minimum of 4 years experience as a senior consultant or equivalent.
– Spanish and English speaker
– PMP or equivalent certification
– Technical Expertise: Web technologies (XML JSON HTML Java JavaScript REST API); Database and SQL.

Preferred Technical and Professional Expertise

Expert technical level in security software technologies including Trusteer QRadar Resilient Guardium IAM MaaS360 and Cloud Pak for security or equivalent enterprise solutions.

Portuguese speaker.