General Manager - Pullman Luang Prabang

Company Description

Nestled just 10 minutes from downtown Luang Prabang, Pullman Luang Prabang offers a picturesque mountain retreat across 16 hectares of beautifully landscaped gardens. It’s conveniently located near the Kuang Si Waterfalls and Bear Rescue Centre.

As the largest resort in Luang Prabang, Pullman boasts 123 spacious rooms, each featuring soaring vaulted ceilings, modern design, complimentary Wi-Fi, and a furnished balcony with stunning views of the rice paddies. The resort also includes a spacious lakefront all-day dining restaurant, a lobby lounge, and a stylish pool bar that serves a delightful blend of international and local cuisine, using fresh ingredients from the resort’s own organic farm.

Job Description

• Manage hotel operations to maximize profitability and to ensure superior guest experience.​
• Identify and implement strategic actions that both attract international travelers and drive the hotel’s commercial performance.
• Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

Qualifications

• Minimum of 3 years experience as a General Manager in a premium or midscale resort, preferably within Asia.
• Able to drive a dynamic team with enabling and collaborative leadership style.​
• Strong knowledge in rooms, sales & marketing, digital marketing, e-commerce, and food & beverage services.
• Fluency in English is required, and candidates with Chinese language skills will have a significant advantage.

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social and Governance (ESG) activities.

Our culture of inclusion welcomes everyone regardless of race, gender and background.