Growth Product Manager

 By submitting, I acknowledge Triple Whale's Job Candidate Privacy Notice

 Job Candidate Privacy Notice

What Do We Do?

Triple Whale is a leader in business intelligence for e-commerce. With thousands of customers in dozens of countries, our software tracks more than $40 billion of online commerce annually. Our culture, built on innovation, creativity, and speed, fosters an environment where great ideas can flourish. Headquartered in Columbus, Ohio, with additional offices in Israel, we are expanding our team to pursue an ambitious vision. Join us and be part of something big!

Job Description

In this role, you will be at the forefront of our growth initiatives, leveraging a product-led approach to drive user acquisition, conversion, retention, and monetization. You will work cross-functionally with product, design, engineering, marketing, and customer success teams to develop and execute strategies that accelerate our growth and enhance our product’s value to users.

Responsibilities

Product-Led Growth Initiatives:

* Identify and implement product features that drive viral growth, engagement, and user retention.

* Design and run experiments to test hypotheses and improve key growth metrics.

Data Analysis and Insights:

* Analyze product usage data to identify growth opportunities and inform decision-making.

* Continuously monitor and report on growth metrics, providing insights and recommendations.

Cross-Functional Collaboration:

* Work closely with product, design, engineering, marketing, and customer success teams to align on growth objectives and execute initiatives.

* Foster a growth-oriented culture within the organization.

User Acquisition and Onboarding:

* Optimize the onboarding experience to ensure new users quickly capture the full value of our product.

* Create and optimize free tools to attract new users and develop product flows to increase conversion to paying customers.

* Partner with the commercial team to develop and execute strategies that attract new prospects through organic, paid, and referral channels, and convert into users.

Retention and Monetization:

* Develop strategies to increase platform usage and customer lifetime value.

* Collaborate with financial and commercial stakeholders to test different pricing models, packages, and features to optimize revenue.

Requirements

* Minimum 3 years of work experience as growth PM or a related role

* Proven track record of successfully leading PLG motions

* Strong understanding of product led growth methodologies and best practices

* Mastery of all things experimentation, from tooling to to test design and execution

* Excellent communication, collaboration, and leadership skills.

* Ability to balance user needs, business goals, and technical constraints in product decision-making.

* Experience with product analytics tools and techniques to drive data-informed decisions.

* Knowledge of E-Commerce, Marketing, and Online Media Buying best practices is highly desired.

* Entrepreneurial mindset with a passion for building impactful products quickly and efficiently. Those without this mindset need not apply.

* Strong technical background and relevant experience to partner effectively with design and engineering teams.

* User understanding, discovery, and design are well-covered by our dedicated design team, allowing PMs to focus on the technical and strategic aspects of product management.

* Applications without a COVER LETTER will not be considered.

Our Values

We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.

We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 

We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 

We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.

We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

In the News

Triple Whale raises $25M for its smart Shopify data platform

Columbus e-commerce startup Triple Whale aims to triple in size

Businessinsider: BusShopify merchants have doubled ad spend on TikTok to reel in customers, as privacy changes make Facebook a ‘complete nightmare’ for customer acquisition.

Triple Whale Raises $27.7M to Develop Default Ecommerce Operating System for Shopify Brands

By submitting, I acknowledge Triple Whale's Job Candidate Privacy Notice

Job Candidate Privacy Notice