Guardium L2 Support Engineer

IBM CR Heredia

Company

IBM

Location

CR Heredia

Type

Full Time

Job Description

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
  • As a Technical Support Professional you will play a key role in helping our clients successfully administer their Guardium deployments while also helping our product develop and grow throughout the product life cycle. Team members work closely with each other development and other teams to resolve complex issues and provide the best possible customer experience. If you love technology tackling complex challenges and leveraging your technical expertise to help others we want you to be part of our talented worldwide technical support team.


Required Technical and Professional Expertise

-Passion for customer care and customer satisfaction.
-Previous Technical Support Sysadmin DBA or equivalent experience is required.
-A successful track record in developing and managing customer relationships.
-English business level language proficiency.


Preferred Technical and Professional Expertise
-Experience in shell scripting Perl and SQL
-Knowledge of networking concepts.
-Basic knowledge in Enterprise DBMS such as Oracle Microsoft SQL Server or IBM DB2 etc.
-Experience in Windows IBMi z/OS or Linux operating systems.
-Preference will be given to Red Hat System Administration or OpenShift Administration certified candidates.

Apply Now

Date Posted

11/10/2023

Views

4

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