Hardware Engineer (Poughkeepsie, NY)

Your Role and Responsibilities

IBM Cloud Poughkeepsie Position for a Hardware Server Qualification support Engineer for Qualification, Test, Diagnosis, and Repair. This role is related to component and server qualification for the latest x86 server technology, GPU accelerator technology (for Artificial Intelligence and Machine Learning workloads), and networking technology used in high density systems to support an enterprise Cloud customer base. The basic building blocks of cloud servers (compute, storage, and network) which include CPU's, NIC cards, Memory DIMMs, Drives, and S/W must qualified for the IBM public cloud.

This position is for a hardware developer responsible for qualifying hardware and firmware used on various components, cards, and boards which make up the latest servers used in IBM-Cloud Datacenters. The individual will work on a small team focused on developing and qualifying integrated hardware solutions to support IaaS (Information as a Service) on best of breed Cloud Architecture. The individual should be very detail oriented with excellent documentation and communication skills. Hardware experience and familiarity with x86 computer servers, components, and GPU based systems is preferred.

The candidate should also be familiar with server hardware subsystems including processor memory storage, I/O adapters, PCI busses and switches, and BMCs. Familiarity with FW/BIOS updates and settings and network booting is preferred and knowledge of JIRA, Redfish, and xCAT, are a plus, but not required. Knowledge of security vulnerabilities and patching of systems would be useful.

Candidate is responsible for Server Qualification prior to System Qualification and Field Deployment

• Booting Servers to test for existence and functionality of all components
• Qualification of Server level Secure Boot and Memory Boot
• Confirming all Secure Measures and encryption measures are compliant
• Testing proprietary Baseboard Memory Control / OpenBMC on all server configurations
• Automation of tests using Redfish for new products and regression on existing products
• Qualification of each new vendor version of BMC, BIOS, and firmware code
• Hardware upgrades and network connections

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise

• Booting Servers to test for existence and functionality of all components
• Qualification of Server level Secure Boot and Memory Boot
• Confirming all Secure Measures and encryption measures are compliant
• Testing proprietary Baseboard Memory Control / OpenBMC on all server configurations
• Automation of tests using Redfish for new products and regression on existing products
• Qualification of each new vendor version of BMC, BIOS, and firmware code
• Hardware upgrades and network connections

Preferred Technical and Professional Experience

• Hardware Qualification and Documentation
• Verification of Hardware & Firmware Functions, and Data Analysis

• Familiarity with server hardware design including processors, memory, storage drives, and I/O adapters, BIOS, and BMC
• Familiarity with server bring-up including firmware/bios updates, bios settings, network boosting, and basic networking is very beneficial
• Familiar with typical datacenter power, cooling infrastructure, and datacenter energy efficiency
• Some familiarity with network design.

Other Relevant Job Details

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law.

Introduction

Qualify and test hardware servers and components such as CPU's, Memory, Disk Drives, NIC Cards, Switch cards, O/S, Firmware, and Security Encryption used in IBM Cloud's world-wide public data centers. Responsibilities will also involve working with research, procurement, shipping, software, and development teams to fully qualify and test products before they reach the field. Collaboration and interaction with multiple vendors is also required to communicate specifications, debug failures, drive improvements, and understand new product introductions.

Wonder if IBM is the one for you?

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About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

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