Head of Business Systems

Benchling’s Global IT team is looking for a Business Systems leader who will build and lead the team that will drive enterprise architecture, systems, integrations, and governance. You have well-honed problem solving and decision-making skills, are agile and adaptable, and can effectively manage change. You are highly strategic and will drive alignment with business partners, influence adoption, are results-oriented, and have a strong client service orientation. You’ll have a reputation for raising the bar in terms of quality and execution. Lastly, you’ll define processes and controls for business systems across the company, define and own SLAs, and create dashboards that determine the health of business systems across the organization.

• Build and leverage internal and external partnerships across all business functions.
• Build the Business Systems roadmap, its execution, as well as all process improvement initiatives
• Understand company strategy and ensure that internal systems align with long-term business goals
• Understand strengths and weaknesses in system architecture, anticipating vulnerabilities, and developing contingency plans
• Standardize, customize, and optimize business systems in all areas of the company to drive effectiveness and efficiency, including NetSuite, Salesforce, Intercom, BambooHR, Greenhouse, etc.
• Drive instrumentation and optimization of processes across all departments and business owners
• Ensure data accuracy by developing standardized structures and practices for dissemination and communicate with appropriate departments
• Comfortable with breaking down complex systems to technical and non-technical staff members

• Degree in Information Technology or related field (or equivalent experience)
• 5+ years of experience in IT or similar function in a technical role
• 3+ years of experience owning Business Systems
• Salesforce
• Expert-level knowledge of enterprise SaaS applications, including financial and go-to-market systems.
• Passion for user experience
• Aptitude for developing teams; influencing and galvanizing others to follow you toward a solution
• Strong interpersonal written and oral communication skills

Benchling takes a market-based approach to pay.  The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $184,800 - $277,200.

To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.

Total Compensation includes the following:

• Competitive salary and equity
• 100% premiums covered for health, dental, and vision for employees
• Fertility healthcare and family-forming benefits
• Four months of fully paid parental leave
• 401(k) + Employer Match
• Commuter benefits
• Home office stipend
• Mental health benefits + Wellness stipend
• Learning and development stipend
• Generous and flexible vacation
• Company-wide Summer & Winter holiday shutdown
• Sabbaticals for 5-year and 10-year anniversaries

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