Head of Sales Operations and Enablement (f/m/d)

Join the evolution of chauffeuring building the global Blacklane for Business offer. We’re on a mission to reinvent chauffeuring by merging new technologies with the best service quality. Our business is a force for good for travelers, corporate travel managers, chauffeurs and the environment. We work with our partners to deliver the most professional and reliable service, through employed chauffeurs and a growing fleet of electric vehicles. We are looking for a dynamic and strategic individual to join us as the Head of Sales Operations and Enablement. 

As the Head of Sales Operations and Enablement, you will play a pivotal role in driving the efficiency, effectiveness, and success of our sales team. You will be responsible for overseeing all aspects of sales operations, strategy development, and enablement initiatives aimed at maximizing revenue growth and enhancing the overall sales process.

YOUR CHALLENGE:

• Develop and implement sales operations strategies to optimize sales performance, streamline processes, and drive revenue growth.
• Lead and manage a team responsible for sales operations, analytics, forecasting, and territory management.
• Collaborate cross-functionally with sales, marketing, finance, and other key stakeholders to align strategies and drive business objectives.
• Establish and maintain sales enablement programs, tools, and resources to support the professional development and productivity of the sales team.
• Define key performance indicators (KPIs), metrics, and dashboards to track and measure sales effectiveness, pipeline health, and revenue attainment.
• Analyze sales data and trends to identify opportunities for improvement, address performance gaps, and drive actionable insights.
• Implement best practices and processes to ensure consistency, scalability, and efficiency across the sales organization.
• Provide support for tender and information security processes, ensuring compliance with requirements, coordinating responses, and managing documentation including contracts.
• Assess and support technical integrations with partners from the travel industry to drive accessibility and increase growth.
• Provide leadership, guidance, and mentorship to the sales operations and enablement team, fostering a culture of accountability, collaboration, and continuous learning.

ABOUT YOU:

• Master’s degree in Business Administration, Marketing, Sales, or related field.
• 7+ years of experience in sales operations, enablement, strategy, or related roles, preferably in a fast-paced, high-growth environment.
• Proven track record of success in developing and executing sales operations strategies that drive revenue growth and operational excellence.
• Strong analytical skills with the ability to interpret data, analyze trends, and translate insights into actionable recommendations.
• Exceptional leadership, communication, and interpersonal skills with the ability to influence and collaborate effectively across all levels of the organization.
• Track record of successfully leading sales teams and managing complex contract negotiations.
• Experience with sales enablement platforms, CRM systems (especially Salesforce), and other sales productivity tools.
• Strategic thinker with a results-oriented mindset and a passion for driving innovation and continuous improvement.
• Ability to thrive in a dynamic, entrepreneurial environment and adapt quickly to change.