HR Operations Specialist (UK-Ireland)

Groupon is the marketplace for local businesses! Founded in Chicago, Groupon connects customers with local merchants. Our goal is to help businesses grow while enabling our subscribers to take advantage of services at attractive prices! 

Who are we looking for? We're looking for our hidden gem, an HR Operations Specialist for UK and Ireland to join our fabulous team.

Where? You'll be based in London

What will your mission be?

At Groupon, there's no room for boredom. You'll be in charge of the following missions:

Administrative management of human resources:

• Sort incoming employee requests, providing accurate responses within a reasonable timeframe (requests via Jira ticket, Asana, email, chat, etc., in line with internally set service deadlines). 

• Provide operational HR support to employees and train them in self-service on our platforms 

• Participate in the resolution of HR issues in partnership with your direct team and other players within the HR team (Talent Acquisition, Compensation, Payroll…), but also in other Business Units if necessary. 

• Ensure that documentation on the company intranet and available to employees is kept up to date.

• Have a good knowledge of internal HR policies and be the guarantor of these policies to employees 

• Carry out transactional procedures on our HR Platform(creation of a new employee, change of contact details, end of contract, salary increase, promotion, etc.)

Employee relations:

• Ensure the onboarding of new recruits (monitor probation periods, and the offboarding)

• The activity will be mainly focused on UK and Ireland but this role can also provide operational support to any other country if necessary (absence of an HR Ops of another country, assignment of new countries, etc.). 

• The missions listed are obviously not exhaustive, and may evolve according to the person's appetite and the national or international projects that will take place. 

We’re excited about you if you have:

• Strong knowledge of human resources in UK and Ireland knowledge of the UK/IE labor law would be appreciated 

• Expertise in the use of HR tools (Workday, Asana, Jira or other) Quick autonomy on assigned topics : the purpose is to be the employees’ main point of contact 

• Strong adaptability in a changing environment 

• Capacity to communicate and adapt (to deal with complex issues) 

• Fluent in English (fluency in another language is a plus)

• At least 2 years’ seniority in HR, an experience in a international company would be a plus 

• Master degree in HR/Employment law 

Here are a few good reasons to apply... 

• Because we're a great company to work in: 

•  A caring team to support and help you in your Groupon adventure; 

• Friendly office environment- a great office in central London

What is our mindset? 

• We compare ourselves to a sports team, striving to assemble the best team with the available resources.

• While maintaining values like fairness, mutual support, and respect, we also focus on performance, aiming to build a top-notch organization capable of delivering excellent results quickly. 

• Our culture is built on courage, ambition, and is strongly meritocratic, allowing the most capable individuals to grow rapidly.

• Deconstruct the system into the smallest building blocks.

• Clearly articulate key issues and communicate next action steps.

• Deliver results under pressure, focusing on weeks rather than years during the transformation period.

• Learn more about us on the landing page

Join us in this transformative journey at Groupon, where your impact will drive our success and create lasting value for our customers and vendors.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com.