HR Service Specialist

Mission Statement:

Performs the HR Service processing related to HR service tickets, HR master data management, time management, social benefits or etc. for Hitachi Energy Japan employees. Support senior HR Service specialist to do the continuous improvement and provide the solutions to business and HR community from HR Service point of view.

Your responsibilities:

• HR service tickets handling and employee FAQ library building up.
• HR master data maintain and management.HR data quality control and improvement.
• Time system management and regular transactions work.
• Social security basic knowledge and monthly management. Talent Acquisition support. HR Service promotion and communication.
• You will execute and deliver HR Services according to defined Service Level Agreement(s), SOP and Working Instructions. Handles complex/escalated tasks. Ensure all HR Operational processes incorporate appropriate control mechanism, including 4-eye-check / internal control checks, data protection and compliance tasks.
• You will identify the improvement area of process, tools or employees experience. Support the senior HR service specialist to implement the standardization, harmonization and continuous improvement actions. Implement the quality control and support the audit activities. Continues to improve local Working Instructions to keep it up to date.
• You will proactively communicates HR service to the customers through the newsletter, communication sessions, on-site support, HR service ticket and etc.
• You must Have the basic and comprehensive HR knowledge and end-to-end process mindset Ensure a robust framework to enable compliance with all country legal and regulatory requirements.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

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• Your hold bachelor's degree.
• 3 - 5 years hands-on HR service experience in HR System, Time Management, Social Security etc.
• Excellent speaking, listening & written in English.
• TOEIC 700 and more or actual working experience in using English
• Workday experience is preferred.
• Working experience in multinational company is preferred.
• Learning agility and strong adaptability of the change.
• Result orientation and responsibility.
• Logical thinking, analytical and complexity problem solved capability.
• Independent, self-motivator and proactive mindset.
• Good collaboration and building up the network capability.
• Integrity and compliance.