HRO Operations Manager with French - Lodz

HRO Operations Manager with French
Lodz location - hybrid/Poland remote hiring

Key responsibilities:
- Responsibility includes supervise, hire, and train employees, manage quality assurance programs, and strategize process improvements
- Ability to manage a team which run multi country payroll processing from offshore
- Responsible for overseeing and directing payroll procedures, ensuring compliance with laws and tax obligations, supervising the payroll team, and maintaining accurate payroll records
- Coordinate activities with other client departments to ensure successful testing and implementation of tax updates, year-end testing on multiple or single payroll ERP for all regions
- Broad understanding and ability to research and interpret payroll laws

- Maintain the requisite Payroll reports for SOX or other local compliance. Handle employment termination payments and exceptions
- Ensures compliance with applicable payroll tax and labor law requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
- Ensures that internal SOPs and statutory regulations summaries are continuously updated and reflect the latest regulations and process updates
- Answers consultants' procedural questions by researching and interpreting SOPs and statutory regulations.
- Coach and help develop team members; help bridge knowledge gaps and overcome skill and will issues
- Handle User/customer escalations and formulate actions to resolve any concerns and ownership till resolution
- Identify process improvement opportunities and support/lead transformation & automations projects

Requirements:

- Minimum of 10-12 years of BPO or professional services experience with 6-8 years of Global payroll processing experience
- knowledge of French at least B2
Must Have
• Graduate in any stream
• Strong written and verbal communication skills
• Experience in Global Payroll Processing
• Results and deadline driven
• Must have minimum 4 plus years of team handling experience
• Experience in managing invoicing and billing
• Good experience in coordinating with customer and vendor for Payroll inputs and validation
• Computer proficiency (MS Office - Word, Excel and Outlook)
• Experience in HRMS/ERP like (SAP, SuccessFactors, workday etc.)

Good to have
• Experience in multi country payroll processing will be an advantage
• Experience on Payroll systems such as ADP Streamline, Celergo, SAP Payroll, CGI, Lessorlon, Decidium or Dayforce will be added advantage

We offer to the candidates:
- Work for the prestige Client Logo
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various businesses
- Set of social benefits to choose from
- Salary adequate to your competencies
- Training programs