Human Resources Generalist

Who We Are:

Cannabis & Glass is a cannabis retailer dedicated to improving the lives of our customers by providing superior service and affordable access to cannabis. Our employees enjoy a work culture that promotes growth, collaboration, efficiency and a focus on customer experience.

Cannabis & Glass is the largest recreational dispensary chain in Eastern Washington and Oregon. We offer the best cannabis prices and selection in the region!

We currently operate four recreational dispensaries in North Spokane, Spokane Valley, Liberty Lake and one in Ontario Oregon. We are ranked among the top 10% highest grossing retailers in the state of Washington. 

Additionally we operate three medical dispensaries and a medical cannabis manufacturing facility in the state of Iowa under the name Iowa Cannabis Company (ICC.) ICC is proud to be leading the charge across the state of Iowa in the realm of medical cannabis.

The Position:

Cannabis & Glass is looking to add a knowledgeable Human Resources (HR) Generalist to our Spokane team. The HR Generalist will work in our corporate headquarters located in Spokane Valley. Join the most exciting and fastest growing industry in Washington! If you enjoy working with and talking about cannabis, this is the right job for you! Enjoy a fun and collaborative environment with the largest discount on cannabis in the industry! Join our team today and start looking forward to coming to work doing something you love!

Essential Functions:

Benefits Administration:

• Responsible for direction and planning the day to day operations of group benefit programs (group health, dental, vision, worker’s compensation, life insurance, employee assistance program (EAP), employee discount program)
  • Assists HR Management in investigating new plans and programs that present the best value to company
  • Improves existing programs by implementing process improvements when necessary
  • Supervises and monitors HR Associates who function as benefit administrators within the company
• Serve as primary point of contact for vendors and third party administrators
• Coordinate transfer of data to external contacts for services and premiums 
• Create, document and maintain administrative processes and procedures for benefits 
• Ensure compliance with applicable government regulations
• Coordinate daily processing
  • Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, etc
• Create and oversee maintenance of employee benefit files, database, and records
• Provide customer service support to employees to enhance understanding of company benefit packages
• Coordinate with Marketing Team to design and distribute internal marketing campaigns regarding open enrollment and summary plan descriptions 
• Other duties as assigned

Employee Relations/Performance Management: 

• Conduct workplace investigations as they relate to sexual harassment, workplace violence, loss prevention or related to any other disciplinary violation or concern
• Assist management team to provide necessary feedback to employees when available
• Administer and audit employee progressive discipline incident
• Administer and audit employee attendance occurrences in accordance with companies hourly attendance policy
• Make recommendations for and perform terminations when necessary
  • Perform and/or manage HR Associates to ensure administrative on-boarding and off-boarding functions are completed
• Respond to inquiries and comments made through the company’s Human Resources ticketing system.
• Assist Operations Team in creation of change management bulletins for new company wide processes and procedures that relate to HR 
  • Ensure company wiki is always up to date and accurate 
• Manage all OSHA complaints and investigations, LNI inquiries and investigations, ESD applications and hearings, and verifications of employment.
• Assist HR management with ADA accommodations and interactive process
• Manage employee leave systems in accordance with federal, state and local laws including Family Medical Leave Act and Paid Family Medical Leave (Oregon and Washington)
• Other duties as assigned

Talent Acquisition/Recruiting:

• Assist the Talent Acquisition Manager with: 
  • pre-screening resumes
  • scheduling and conducting virtual and in person interviews
  • checking references and background checks and verifying educational degrees
  • extending job offers 
• Assist the Talent Acquisition Manager with directing, managing, and motivating a team of recruiters and HR associates to deliver a consistent and quality interview experiences for candidates
• Assist the Talent Acquisition Manager with leveraging our workforce and ATS system to create reporting and team accountability with actionable sourcing, selecting, DE&I and hiring metrics
• Complete onboarding for all new hires
• Prepare and perform New Hire Orientation for all locations
• Other duties as assigned

Workforce Planning: 

• Plan for current workforce needs by identifying gaps in existing employee rosters
  • Identify how many retail associates and managers are necessary to hire at each retail location 
  • Work with Operations team to make recommendations for changes in workforce needs depending on store sales forecasts
  • Identify new corporate positions necessary to company growth throughout expansion 
• Learn & maintain knowledge of all regulatory requirements within cannabis industry and Washington, Oregon and Iowa labor laws to ensure company compliance 
  • Involve legal team when necessary to clarify complex HR questions & issues as they arise
• Maintain company HRIS software to ensure accuracy during rapid company growth 
• Other duties as assigned

Payroll Verification: 

• Position does not directly oversee payroll processing, but does play a role in the payroll process
  • Ensure Payroll is executed in a timely manner in accordance with regulatory requirements
  • Verify inputs in payroll system are appropriate and that time off is properly accounted for and allocated
  • Verify paid time off and paid sick leave for employees is accurate
  • Assist in time-sheet verification process
  • Assist in building of employee schedules
  • Ensure salary adjustments are accurate and accounted after employee is promoted
  • Ensure all information in our HRIS is accurate at all times

• Other duties as assigned

Working Conditions:

• Job duties will primarily include work indoors during all seasons
• Employees may be exposed to difficult or stressful vendor and/or customer situations requiring patience and professionalism to effectively handle
• Work duties may require sedentary activities, active standing, stooping and/or kneeling

Minimum Requirements:

• Must be able to occasionally lift up to 25 pounds
• Must be able to sit and/or stand at workstation for up to eight hours per day
• Must be able to proficiently operate computers, tablets and other productivity machinery and technology
• Must be able to reliably arrive at work on time for scheduled shifts
• Must be able to type at least 40 words per minute
• Must be able to move about the corporate offices, as needed, to perform required functions
• Must be able to remain in a designated work area for up to eight hours per day with the exception of breaks as required by law
• Must be able to effectively communicate information and ideas so customers, vendors and coworkers will understand. Must be able to convey and exchange accurate information in these situations.
• Must be able to continue to assist vendors and coworkers during and after stressful situations
• Must be able to accurately observe details at close range in order to recognize, identify, detect, determine and assess objects
• Must be able to effectively communicate information displayed on digital screens
• Must be able to perform other job duties as assigned
• Must have the ability to work onsite at corporate Spokane Valley location
• Must have the ability to work 40 hours per week

Job Requirements:

• Bachelor’s degree required, preferably in a business or human resource related field
• 3 years of progressive experience in human resources
• 2 years experience supporting workforce needs across multiple locations and states, preferably within the retail, service, or manufacturing industry
• 3 years experience using HRIS/HCM software
• Strong knowledge of federal, state, and local law. Particularly in the states of Washington and Oregon
• Ability to think strategically and communicate effectively with all levels of the organization
• Possess a keen attention to detail
• Demonstrated ability to effectively motivate and develop team members
• Minimum of 21 years of age
• Must commit to maintaining sobriety while at work. Substance use is prohibited.
• Excellent communication and organizational aptitude
• Ability to pass a pre-employment background check
• Comfortable discussing sensitive topics such as medical and recreational cannabis use
• This position requires on-site presence, and candidates must reside in the greater Spokane area.

Benefits and Compensation:

• Pay range starting between $70,000-$80,000 DoE
• Employee discount includes 50% off smokable cannabis products
• Perfect attendance incentive program
• Health, Dental and Vision insurance
• Free Employee Assistance Program (EAP) offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

Equal Opportunity Employer:

Cannabis & Glass is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status or any other protected class or characteristic established under applicable federal, state or local statute or ordinance.