IAM Authentication Lead

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We're also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company's systems from security risks, while designing technology strategies that enable AIG's businesses to achieve their goals. AIG's Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.

About the role

Responsible for guiding overall architecture, engineering and implementation of Identity & Access Management (IAM) solutions for globally dispersed businesses, personnel and customers. Strong background in Access Management and Authentication implementations. Works with IAM architects, application developers, administrators, consultants and vendors to build, configure, test and implement access management solutions that meet the business needs of the enterprise and are aligned and consistent with enterprise IT strategies. Involved in managing small to medium sized teams focused on execution and delivery.

• Subject matter expertise in authentication and access management.
• Ability to lead projects through full lifecycle, including requirements gathering, architecture and design, scoping, implementation and operationalization.
• Sound knowledge and experience in Enterprise Architecture, Strategy and IT Security.
• Implemented Web Access Management and SSO solutions for internal and external applications.
• Expert in MFA rollouts and expansion.
• Strong experience in rolling out modern authentication - Risk-based Multi-Factor Authentication (MFA) solutions, Federation, ADFS, Phone-as-a-token methods, FIDO compliant MFA, OAuth, One-time password (OTP); Mobile Push and Social login.
• Working knowledge of implementing passwordless solution.
• Knowledge on Virtual Directory Service (VDS) and Universal directories to implement enhanced Authentication and coarse grained authorization controls.
• Authentication capability for cloud based applications and infrastructure.
• Advanced biometric Authentication capabilities such as fingerprint scanning, retina, voice recognition, facial recognition.
• Engineers business processes and solutions to ensure that IAM services perform according to defined processes, meet defined policies and comply with applicable information security requirements.
• Supports critical functions such as IAM tech deployment group, operations group, data governance and service delivery functions for the IAM Program.
• Ability to think strategically, balancing long and short-term priorities.

What you need to know:

• Design, Implement, manage and maintain Authentication solutions such as Okta, AAD, PKI and industry standards SAML, OIDC, WS-Fed.
• Work with IT and business stakeholders to define Authentication target state processes and gather business requirements.
• Support and guidance in designing complex authentication, authorization and integration problems.
• Participate in defining architecture and process standards for the identity management platform; contribute to ongoing evolution and development IAM strategies, roadmaps and plans.
• Contribute to evaluation, selection and configuration of Authentication products and services from vendors.
• Work with business aligned IT managers to understand business requirements, enterprise IT standards and other considerations that influence how IAM solutions and services should perform and operate.
• Work with the broader IT organizations to interpret policies and standards, ensuring policies and standards are properly followed by new and existing IAM solutions.
• Identify opportunities and outline action plans to improve existing Authentication solutions.
• Strong management skill and effective team management.

What we're looking for:

• Certified Information Systems Security Professional (CISSP) and/or other IT certifications.
• BA/BS degree in Computer Science, Engineering, or related discipline.
• 15+ years of IT infrastructure solution, development, configuration, testing and implementation with 10+ years' experience engineering, configuring and implementing Authentication solutions and services.
• Strong authentication and access management background including working knowledge of Okta, Azure AD, SSO, VDS, Biometrics, MFA.
• Experience interpreting architecture, designs and business requirements to develop and implement IT security solutions that span multiple technologies, businesses and geographies.
• Experience helping decommission legacy technologies and driving towards modernization.
• Strong time management skills with the ability to work on multiple program tracks and direct efforts of geographically dispersed engineering and development resources.
• Strong interpersonal skills, with the ability to work with many levels of management and across multiple lines of business and corporate functions.
• Hands-on experience troubleshooting IAM solutions and services.
• Can dissect complex situations and guide teams to focus on most critical tasks.
• Good communication skills, both written and oral.

A look at our Benefits

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Employee Services, Inc.