Implementation Consultant 3

The Role

Fusion's Senior Implementation Consultant 3 plays a key role within our Professional Services team. This role works with clients to analyze, design, and configure supported solutions in the Fusion Framework®, built on the Force.com cloud platform.

This role, which interfaces with clients, project managers, product managers, and developers as you:

• Lead the response to and management of client requests
• Lead the translation of client business requirements into business process models, data models and platform solutions
• Develop expertise with the Force.com platform services including the following activities: Configure custom objects, fields, and page layouts; build workflow and approval processes; build formulas and validation rules; build reports & dashboards; Build Flows and Process Builders; configure user roles, profiles, record sharing, and security setting

Knowledge, Skills, and Abilities

• Bachelor's degree or higher in Information Systems, Business Administration or a related discipline
• 6-10 years of relevant experience as defined by the responsibilities listed above, preferably in the SaaS software space
• Strong technical problem-solving skills, preferably including experience with or coursework in relational database design; logic-based programming; enterprise systems analysis and development; object-oriented programming; SDLC; and QA
• Salesforce App Builder Certification preferred
• Experience in a client-facing role
• Knowledge of financial services or banking is a plus
• Professional written and verbal communication skills, with experience communicating with client managers, directors and VPs
• Customer support oriented
• Ability to be a self-starter, working independently and as part of a team, especially remotely
• Salesforce.com or Force.com experience
• This is not a developer position, but those skills are desired
• Responsible for providing best practice recommendations to a client 
• Responsible for demonstrating transparent client communication to drive to right-fit client solutions 
• Soft skills to build client rapport relationship while maintaining scope 
• Provide technical leadership throughout the project 
• Responsible for translating business requirements to configuration of technical solutions
• Must possess critical thinking skills to provide consultative solutions that meet both client business objectives and requirements

Disclaimers

This position may be performed remotely anywhere within the United States except for the states of New York, California, and Colorado.

Fusion Risk Management, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, disability religion, sex, sexual orientation, gender identity or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.