Inside Sales Specialist

The Role

We are looking for excited, outgoing candidates who love to sell! The function of this position is to sell, via telephone, various products offered by Teleflora to member florists. We would love to have you as part of our team!

Covid-19-employees are currently working from home, so you will need a quiet area with high speed internet. You will be supplied with equipment. Employees will return to work in the office in Oklahoma City soon.

A day in the life at Teleflora

• Become familiar with the entire product line that Teleflora sells as well as other services offered
• Meet/exceed the daily, weekly and monthly quotas that are established for contacts and sales
• Meet/exceed the daily expected percentage of time on the telephones selling to the florist
• Establish a high level of rapport and trust with the Teleflora florists
• Use every customer contact to reinforce the Teleflora commitment to customer service
• Prepare reports as necessary for the Inside Sales department management
• Utilize appropriate order entry; call tracking and contact management software
• Participate in sales, product and process training as required
• Communicate with other departments to help meet departmental needs

Your contribution to Teleflora:

COVID vaccination will be required for this position unless candidate has a legally valid exemption.

Education:

High school diploma, college business course or an undergraduate degree a positive

Work experience in a floral operation or outbound business to business telemarketing/telephone sales experience a plus

Knowledge/Skills:

• Must work extended hours as business needs dictate
• Possess strong written, verbal, analytical and interpersonal skills
• Demonstrate strong organizational skills with the ability to handle multiple tasks
• Excellent customer service skills (friendly, courteous and helpful)
• Strong attention to detail inc

mptionluding but not limited to accurate spelling and appropriate abbreviations

• Basic computer literacy, basic math and writing skills
• Excellent telephone skills and sales skills required
• Honesty and integrity is a must
• Ability to multi-task in a fast-paced, constantly changing environment
• Must display a strong desire to achieve and maintain high levels of both internal and external customer satisfaction

Working Conditions:

• Holiday time off will be prohibited due to increased order volume

Fast-paced, solutions oriented office environment

Perks

Our dedication to you:

• Competitive benefits package including Medical, Vision, Dental, 401k
• 3 weeks of vacation (increases with additional years of service)
• 8 Paid National Holidays
• Paid Sick Leave
• Life and Dependent Life Insurance
• Long Term Disability
• Education Reimbursement
• Onsite gym and Wellness Coordinator
• Wellness tracking and incentives through Virgin Pulse
• Free smoking cessation program
• Wonderful Giving (www.wonderfulgiving.com) -- allowing you to donate company money to a cause of your choice
• Work life balance

Teleflora brings together the time-honored tradition of sending flowers with the modern benefits of an advanced florist network. By tapping over 11,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist--even if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstep--Teleflora's network of professional florists create artistic arrangements personally delivered in a vase, often on the same day. And, with the organization's pioneering "Flowers in a Gift" Collection, the recipient gets a keepsake that turns the treasured gesture of a bouquet into a lasting memento. Luxe yet affordable, aspirational yet accessible, Teleflora makes every day an occasion. Follow Teleflora on Facebook.

The Wonderful Company is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.