Inside Sales Specialist - Thailand

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We’ve unlocked unicorn status following our Series D round We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and the list goes on.

Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in the The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and eCommerce Personalization.

When our team founded Insider, they not only sought to create a product company, but to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100projects shecodes, sheleads and shemarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. 

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

So… you’re wondering what is this role about?

To be honest, we are not looking for an Inside Sales Specialist, that’s merely a title. What we are looking for is Hunger! For people who are hungry to go out a play in the major leagues even though they have no name, to sit down and drive results that create an impact, and to go out of their way to get things done when it matters most. We’re looking for freshers who possess the energy, the passion, the drive, but most importantly, the desire to prove themselves and create an impact.

The Sales Development Specialist is a role that can be considered the backbone of sales at Insider. A crucial part of this role is to identify and reach out to prospective sales opportunities. This is where our ‘growth’ begins.

We also realize that most Job Descriptions almost always sound like the description of an A-380 but when you’ve arrived at the airport what you find is a Cessna twin-seater!

We want to write a JD that’s realistic and as close to the real thing as possible.

How can we do this? So, we thought about it and realized that the best JD for this role is one that comes from the insights of other Business Development Specialists.

Day in and day out a Sales Development Representative in Insider

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails;
• Understand customer needs and requirements;
• Research accounts, identify key players, and generate interest;
• Ability to multitask and manage time effectively;
• Excellent oral and written communication skills;
• Maintain and expand your database of prospects within your assigned duty;

What we expect from you;

• New Graduates are highly encouraged;
• University degree in related fields;
• Inside sales experience is a plus;
• Good exposure to the e-commerce society will be an advantage;
• Ability to multi-task and manage time effectively;
• Excellent oral and written communication skills;
• Should be creative about researching markets, identifying key players, and generating lead;
• You’re a natural around the phone and dialing dozens of numbers a day is a piece of cake for you;
• Ability to be flexible and adapt quickly in a fast-paced, start-up environment;
• Strong problem identification and objection resolution skills;
• Preferably digital marketing related experience in a customer-oriented position;

While we are conquering the world, we are offering you:

• The chance to work in an international, diverse, and inclusive environment.
• The chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria.
• Healthy lunches, dinners, and afternoon snacks.
• Upgrade, improve and challenge yourself with the many soft skills trainings that we offer. You’ll have access to Udemy’s business plan and Masterclass, where you can choose over 10,000 courses to satisfy your hunger for knowledge.
• You’ll have space to share your skills and even deliver trainings and workshops if you wish. Sharing is caring!
• We’ll provide you with a paid Spotify account subscription, how do you fancy working to the beats of your favorite audio while blocking out the rest of the world?
• You’ll be part of an industry that’s shaping the future of customer experiences. Still not sure? Just ask Google.
• No Dress Code!
• Occasional TGIF happy hours!

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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