Instructional Designer

Modern Animal is on a mission to better the lives of animals by building a place that’s better for all of us who love them–within our company and for the industry at large. We’re looking for an Instructional Designer to join us to build a catalog of learning experiences for our Care Team and our Office Team!

This role will partner with team members on the Learning & Development team to produce high-quality, engaging learning experiences that align with the best practices of adult learning theory and instructional design principles. The Instructional Designer will work with subject matter experts to create learning content that helps teams improve their skills and grow their careers at Modern Animal. This role will create content in a variety of formats, including eLearnings, job aids, videos, instructor-led content and guides, and workshops and will ensure consistency of training materials relating to company branding and style, as well as content accuracy.

A key measure of success for this role is delivering educational content that creates measurable behavioral changes through highly engaging and targeted design. This work will allow our clinics to scale quickly and efficiently while supporting the culture at Modern Animal.

This position is a 6 month contract with the opportunity to convert to a full-time employee.

What the job entails:

• Utilize best practices in course development and evaluation to develop effective learning solutions in a variety of modalities
• Determine the most effective content design approach and delivery method to ensure alignment to strategy, learning objectives, and sustainable learning
• Collaborate with subject matter experts and L&D teammates to guarantee that all learning content is technically correct and appropriate for the audience
• Develop innovative approaches that incorporate industry trends including: branching scenarios, experiential learning, gamification, video interactions, etc.
• Partner with team members to create and maintain standards for content design, development, and delivery 
• Manage multiple projects simultaneously
• Strong ability to manage stakeholders with competing priorities and responsibilities.
• Utilize a systematic instructional design methodology to the analyze, design, develop, and evaluate quality training materials and courses
• Conduct detailed needs analysis, task analysis, learner analysis, and performance gap analysis to determine appropriate instructional design strategies
• Create training evaluations and/or knowledge and performance assessments for all training deliverables
• Perform the entire instructional design process following the needed instructional design models/methodologies including Addie, SAM, ISD, Scaffold, Backwards Design, etc. 
• Working knowledge of graphic design theory with eye for learner experience, user experience, member experience.

Why you’d be a great fit: 

• Minimum of 5 years experience in instructional design
• Experience in veterinary or healthcare setting a plus
• Experience working in both corporate and field operations environments
• Experience designing a wide variety of material for multiple purposes including: soft skill training, field ops protocols, product enhancements or releases, software training for new users, etc.
• Demonstrated ability to manage multiple projects and tight deadlines
• Direct experience authoring, and updating SCORM Files with Articulate Storyline and Rise. 
• Experience with VYOND, Photoshop, and other creation tools a plus!
• Use and Management of Learning Management Systems (experience with Axonify a plus!), including uploading, managing, and maintenance of SCORM Files.
• Extensive knowledge of adult learning theory and current approaches to online learning, including but not limited to web conferencing, social learning/networking, and mobile learning, etc.
• Advanced use of Google Suite, Visio, Adobe Acrobat and Photoshop, Canva, and Articulate platforms.
• Advanced use of video and sound capture and editing software using Articulate Replay or other related tools. We do not currently use Camtasia.
• Facilitation experience preferred, but not required
• Experience in a small, start-up based culture beneficial

What you can expect from us:

• Excellent medical, vision, & dental coverage with various options to choose from 
• 401k savings plan with a company match
• Flexible time off & paid parental leave
• Free membership to Modern Animal for your pets and discounts on extra services
• Free membership to One Medical for primary care
• Access to behavioral and mental health services through Ginger
• A collaborative team who has your back and will welcome you as part of our pack

This is a remote opportunity; however, there will be occasional travel required to the Los Angeles area.