Intern, BizOps

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Intern, BizOps

Application Deadline: January 15, 2024
You must submit a cover letter, resume and transcript (unofficial/official).
Interviews will happen in February 2025.
Start & End date: May 5, 2025 to August 22, 2025 (no alternate start dates available).

Undergraduate with an expected graduation date in Spring 2026

Overview
Mastercard works to connect and power a sustainable and inclusive global economy. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has an opportunity to be a part of something bigger and to change lives. We believe in connecting everyone to endless, priceless possibilities.

Internship Program
Mastercard's summer internship program provides emerging talent with projects that will enhance skills as well as contribute to the department's goals and objectives. In this program, you will participate in:
• Networking events, mentorship opportunities, and hear from senior leaders.
• Volunteer and team building opportunities.
• Formal performance assessments
• End-of-summer presentations to peers and Mastercard leadership.

Role Description
As a BizOps Engineer Intern, you will:
• React: the service management functions that are largely unplanned but help oversee our platforms and return to service when issues arise
• Protect: our service readiness activities, aimed at preventing production issues for our programs
• Enable: the automation activities at enable programs to run faster and flawlessly

Qualifications
• Currently enrolled in a bachelor's degree program majoring in Computer Science or a related field with a graduation date of December 2025 or beyond
• Have a strong focus and interest in technology (Computer Science, Information Systems, Information Technology, or another related field)
• Familiarity with agile software development; exposure to application development lifecycles and how it integrates with operations
• Basic understanding of infrastructure, middleware, ITSM fundamentals, database, project management
• Experience with Java, SQL, Python, Linux preferred
• Proficient in Microsoft Office applications
• Excellent communication skills, ability and willingness to tackle complex problems

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.