Intern Logistic (Costumer Service)

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. 

Job Description

What Your Impact Will Be: 

As a Intern Logistics (Customer Service) you will play a pivotal role. Auxiliar no controle de entregas dos principais clientes da companhia 

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 Identificar oportunidades para melhorar nível de serviço em todas as regiões brasileiras. Antecipar dificuldades e atuar de forma preventiva com os possíveis impactos no Planejamento das entregas  

Key responsibilities: 

1. Suporte no controle das entregas  dos CBTs. 

1. Atualização de KPIS de serviço das transportadoras. 

1. Atualização e manutenção das informações de contratos. 

1. Atualização de simulador de fornecedores e malha de atendimento. 

Qualifications

What We’re Looking For: 

• Responsabilidade. 

1. Trabalho em equipe.  

1. Excelentes habilidades de comunicacion. 

1. Excel intermediário. 

1. Disponibilidade no período da manhã (estudantes do turno da noite). 

1. Inglês desejável. 

Additional Information

What It’s Like to Work Here 

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors: 

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower. 

• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking. 

• We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. 

Who We Are 

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential. 

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers. 

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.