Intern- Software Engineering

Job Summary:

JOB DESCRIPTION - Intern, Software Engineering

Location: Reston, Virginia

Division: Ticketmaster US

Line Manager: Senior Director, Development

Who are we?

Ticketmaster, a proud division of Live Nation Entertainment, is the world's leading live event high tech ticketing company selling over 600 million tickets each year, supporting over 175,000 events and more than 14,000 clients in 26 countries worldwide. At Ticketmaster, we power the people who create culture through live events, connecting more passionate fans to those experiences than anyone else. We are innovators that embrace change and work hard to help others succeed. We believe in open communication and stress accountability, because fans and clients count on us every day. We strive for ease of use for our clients and fans while seeking out those who have a bias for action versus a desire for directives.

Why Ticketmaster?

A career at Ticketmaster will challenge and engage you. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment.

The Team

The Integration Team is part of a development organization that supports the Ticketmaster Core Ticketing platforms, including Archtics. Archtics is the primary application suite used by the NFL, NHL, NBA, and major event venues globally. It supports CRM/retention, marketing, renewals, invoice/payment processing, inventory control, and reporting, seeing more than $4 billion in transactions annually.

The primary focus of the Integration Team is to support Ticketmaster clients (major sports teams and venues) as well as "Nexus" vendor partnerships by enhancing our B2B offerings, adding best-of-breed solution providers to Ticketmaster's product portfolio. This includes providing access to data through APIs, file-based delivery, and streaming as well as miscellaneous asks that other teams cannot fill.

The Job

As a Software Development Intern, you will work closely with our experienced software development team to contribute to the design, development, and testing of cutting-edge software solutions. This internship is designed to provide you with real-world experience, exposure to industry best practices, and the chance to make a meaningful impact on our projects.

What You Will Be Doing

• Coding and Programming: Collaborate with the development team to write well-designed, efficient, and maintainable code in accordance with established coding standards.
• Software Design and Architecture: Contribute to the design and architecture of software solutions, considering factors such as scalability, performance, and user experience.
• Testing and Debugging: Assist in the testing and debugging of software applications to ensure they meet quality standards. Identify and address issues through systematic troubleshooting.
• Collaboration: Work closely with cross-functional teams, including product managers, designers, and other developers, to deliver high-quality software solutions.
• Documentation: Create and maintain technical documentation, including code comments, system architecture documentation, and user manuals.
• Learning and Growth: Stay up-to-date with the latest industry trends, technologies, and best practices. Actively participate in team discussions and share insights.

• Closely interact with senior developers, management, Project Management, Product Management, Operations, and a wide variety of teams throughout the organization.

What we look for in our Engineers:

• Ownership. You feel ownership over everything you ship. You'd never call code "released" until you're confident it's correct.
• Passion. You pride yourself on efficient monitoring, strong documentation, and proper test coverage. You are excited to work in a modern tech stack, and you have demonstrable experience with diverse pool of technologies.
• A team player. You believe that you can achieve more on a team-that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement.
• Ability to make an impact. You will work on a product used by more than 500 clients in major sports and entertainment venues across multiple countries.
• Interest in continuous learning: Exposure to latest & great technologies; onsite tech talks and trainings.
• Collaboration. Partner with a diverse group of professionals with different skills & disciplines across the organization to achieve a common goal
• Write great code. You care about writing good code, design, performance and an outstanding user experience

Qualifications:

Required:

• Currently pursuing a Bachelor's degree in Computer Science or a related field, with at least 2 years of completed coursework.
• Familiarity with object oriented programming languages, such as, Java, Python, C++. Hands on experience is a plus.
• Familiarity with software development methodologies, tools, and processes.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.