Internal Communications Instructional Designer II

CO Salary Range: USD 63,150.00 - 90,000.00 per year

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents.

Job Duties and Responsibilities

Are you passionate about multimedia storytelling? Have a hard stance on the Oxford Comma? Ready to apply your knowledge about strategic communications and adult learning theory in a fast-paced and highly rewarding environment?

Our training creation team is seeking a highly motivated experienced Instructional Designer II to support CXO training deliverables on-site at our Denver location. The team works closely with multiple business and operations stakeholders throughout project life cycles, and we're actively engaged in supporting all lines of business, including TV and Retail Wireless.

Key Responsibilities:

• Execute internal communication and training strategies that align with business objectives
• Write, edit, and distribute internal communications, including (but not limited to) news updates, leadership emails, video scripts, technical writing, and executive updates
• Collaborate with various departments and senior leadership to ensure consistent and clear messaging
• Create engaging learning activities that meet instructional objectives and support participant learning by incorporating adult learning theories, gamification, and relevant on-the-job practice opportunities

• Develop courses using Articulate Rise and Storyline, Google Suite, Adobe Creative Cloud, and other applications
• Upload and manage content in the Oracle Learning Management System

Skills, Experience and Requirements

Education and Experience:

• Bachelor's degree from a four-year college or university, preferably in Communications, English, Education, Instructional Design, or similar

Skills and Qualifications:

• Knowledge of adult learning theories and the ability to apply them in real-world training design
• Excellent verbal and written communication skills
• Project management skills in order to facilitate a project from conception to measuring its success
• Ability to learn quickly, multi-task, prioritize, work under pressure, and adapt to a rapidly changing environment

Visa sponsorship not available for this role

Salary Ranges

Compensation: $63,150.00/Year - $90,000.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.