IP Support Specialist

We are looking for an IP Support Specialist to join our team! This is an exciting opportunity to provide IP-related docketing and paralegal services to customers and delivering excellent support in alignment with our customer-centric culture.

About you -- experience, education, skills and accomplishments

• Associates Degree and/or equivalent of two (2) years of recent docketing, U.S. and foreign patent and trademark filing & prosecution experience
• Able to utilize a computer and navigate through essential software and applications in order to attain successful job performance; proficiency in MS Office suite preferred.

It would be great if you also had

• A paralegal certificate from an ABA approved program
• Proficiency with IP management software, including but not limited to, Memotech, Foundation IP, The IP Management System, Inprotech, IPFolio

What will you be doing in this role?

• Act as a representative of the company by answering customers' inquiries, proactively resolving issues, anticipating needs and identifying potential risks for internal and external customers.
• Develop and maintain a working knowledge of domestic and international intellectual property office rules and procedures.
• Process incoming and outgoing domestic and international communications in docketing databases.
• Maintain customer docket and run reports as appropriate and correspond internally and externally regarding deadlines and status of applications.
• Create and maintain files within a database that documents prosecution history for an intellectual property matter, including unfiled matters, file intakes and file transfers.
• Prepare documents for signature and collaborate with customer contacts to fulfil requirements of various patent offices as requested, including but not limited to: Intellectual Property applications (domestic and international), Information Disclosure Statements (IDS), formalized priority claims, formal documents such as ADS, Power of Attorney, PCT forms and other forms as needed.
• Review office actions and other communications from patent offices and prepare preliminary drafts of responses as requested and Information Disclosure Statements when applicable.
• Routinely review and file prosecution related documents with the USPTO for all stages of prosecution.
• Also coordinate and facilitate timely instructions to foreign agents in order to meet deadlines for non-US patent or trademark prosecution deadlines.
• Calculate estimates of filing costs in collaboration with management.
• Obtain copies of patents and articles for IDS per customer's instructions.

Hours of Work

• Full time, permanent
• This is a fully remote role that can be based anywhere across the US
• Monday - Friday schedule with core hours working hours between 7:00am - 4:00pm

It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.