IT Scrum Master

Job Overview

In this rapidly evolving world, Keurig Dr Pepper is seeking an experienced scrum master to act as a servant leader to coach teams on their journey to self-organization and adoption of an agile mindset. He or she is an agile expert knowledgeable of many agile practices, techniques and frameworks including, but not limited to, Scrum, Kanban, XP and Disciplined Agile. The SCRUM Master supports the teams in the definition of their ways of working and guides them through their continuous improvement process. As a team facilitator, he or she creates the conditions to allow the team to be successful in their value delivery ensuring they stay focused on their commitments, removing impediments and fostering enterprise awareness.

What You'll Do:

• Act as SCRUM Master focusing on providing guidance on agile mindset and practices, self-organization, collaboration and continuous improvement.
• Help teams stay focused on fulfilling their commitments and delivering value according to expected quality.
• Address impediments in a timely manner to minimize impact on commitments and improve value delivery.
• Support the teams in the definition of their ways of working and ensure they are followed.
• Facilitate key team meetings (e.g. daily, sprint planning, sprint review, retrospective).
• Assist the Product Owner with keeping a healthy product backlog and coach him or her on the Product Owner's role.
• Ensure cross-team coordination with the other SCRUM Masters and manage dependencies between teams and external contributors.
• Coach teams on good planning and estimation practices.
• Coach teams on systemic thinking and enterprise awareness.
• Maintain and report on team's relevant metrics and monitor team's progress towards commitments.
• Support the organization on the adoption of an agile mindset and practices.
• Be a change agent.

Requirements

• Bachelor of Information Technology or equivalent experience
• 5 years + of experience in Information Technology and at least three years of relevant experience in a leadership role (e.g. SCRUM master) with agile teams, on various initiatives, applying and reinforcing agile practices
• SCRUM Master Certification (e.g. CSM, PSM, SSM) or Kanban certification (e.g. TKP, KMP, PSK)
• Disciplined Agile Certification (e.g. CDA, DALSM, DASM) (an asset)
• Knowledge of Agile practices and frameworks such as: Kanban, JIT, Lean principles, Disciplined Agile, XP, SAFe, Nexus, etc.
• Excellent leadership, facilitation, and coaching skills
• Ability to thrive in a fast-paced environment
• Has a pragmatic mindset and a systemic approach
• Ability to build and manage relationships effectively in a matrix environment
• Excellent customer service, interpersonal and communication (written and verbal) skills are required

Preferred Experiences

• Relevant experience working in the Consumer Products Goods (CPG) industry. Direct Store Delivery (DSD) experience is especially helpful.
• Commercially-related technologies such as CRM, Retail Execution, B2B, or B2C.
• Familiarity with master data management concepts, specifically for product, customer, and customer hierarchies
• Experience working with business processes supporting a Commercial organization is preferred. This includes working with frontline sales teams, as well as back-office support teams.

Company Overview

Keurig Dr Pepper (NASDAQ: KDP) is a modern beverage company with a bold vision built to deliver growth and opportunity. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be anemployer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.