IT Specialist (Network) at National Foundation on the Arts and the Humanities - National Endowment for the Humanities - Washington, District of Columbia Washington, District of Columbia | Job Transparency - Job Transparency | Find Your Dream Job with Full Salary Transparency

NEH is an independent grant-making agency of the government dedicated to supporting research, education, preservation, and public programs in the humanities. OIRM is responsible for planning, developing, communicating, and coordinating NEH information systems management activities. The incumbent serves as an IT Specialist located in the Office of Information Resources Management (OIRM).

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Conditions of Employment

U.S. Citizen
Relevant experience and/or education
Favorable background investigation
Males born after 12/31/1959 must be registered with the Selective Service
May be required to successfully complete a probationary period

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

At the GS-12 level Qualified candidates must possess:
1 year of specialized experience equivalent to at least the GS-11 level or equivalent experience.

Specialized experience is experience which is directly related to the line of work of the position to be filled and which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position, for example: (1) configuring, managing, monitoring, troubleshooting, and mitigating hybrid (cloud, mobile, on premises) systems; (2) ensuing compliance and security for information systems using modern cybersecurity frameworks (zero trust) and tools (cloud); (3) providing professional and attentive help desk support to users and collaboration in team environments with peers; (4) troubleshooting and mitigating complex disruptive events for on premise, cloud, and mobility enabled networks; (5) expressing information to individuals or groups clearly and effectively considering the audience and nature of the information (for example, technical, sensitive, controversial).

At the GS-13 level Qualified candidates must possess:
1 year of specialized experience equivalent to at least the GS-12 level or equivalent experience.

Specialized experience is experience which is directly related to the line of work of the position to be filled and which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position, for example: (1) configuring, managing, monitoring, troubleshooting, and mitigating hybrid systems which include Windows, M365, and Azure; (2) ensuing compliance and security for information systems using Zscaler and Intune; (3) providing professional and attentive help desk support to users and collaboration in team environments with peers; (4) independently troubleshooting and mitigating complex disruptive events for on premise, cloud, and mobility enabled networks; (5) expressing information to individuals or diverse audiences clearly and effectively considering the audience and nature of the information (for example, technical, sensitive, controversial).

As part of the online application process you will need to respond to a series of questions designed to assess your possession of the following knowledge, skills, abilities, and/or competencies:

Customer Service
Cybersecurity
IT Administration and Management
Problem Solving
Written Communications

Additional information

1. If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

2. If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must attach an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.

3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

4. You can apply for a non-competitive appointment if you meet the basic eligibility requirements and you are eligible for special appointment such as those authorized for the severely disabled; certain Vietnam era and disabled veterans; returned volunteers from the Peace Corps or Vista, etc. Please indicate the type of special appointment you are seeking, if any, on your application and follow all other instructions for applying shown in this announcement.

5. All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review in our office, in other Federal agency personnel offices, and on OPM's web site at http://www.opm.gov/qualifications.

6. This position may require completion of a 1-year probationary period.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

IT Specialist (Network)

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