IT Sr. Business Analyst

Company Description

At AECOM, we're delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We're one global team - 47,000 strong - driven by a common purpose to deliver a better world.

Here, you will have freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts - planners, designers, engineers, scientists, consultants, program and construction managers - leading the change toward a more sustainable and equitable future. Join us and let's get started.

Job Description

AECOM is seeking a Sr. IT Business Analyst to support our Corporate IT team. This will be a primarily remote/virtual position that can be based from a variety of locations in the US.

The Sr. IT Business Analyst consults and partners with business and IT to implement business process changes for AECOM. Supports the System/Software Development Life Cycle (SDLC) for projects impacting various business units and functional areas within AECOM. Performs the full range of business analysis tasks including process mapping, requirements definition, solution validation, organizing user testing, and end user training. Responsible for understanding impact of projects and system changes on business processes and working with business resources to facilitate a smooth transition. Works with Project Manager to ensure high quality delivery within time, cost, and quality parameters.

Responsibilities:

• Documents functional and non-functional system requirements; develops test cases and step-by-step test procedures for enterprise-scale projects
• Works closely with business managers, demand managers and end users to understand their processes and procedures
• Identifies new innovative solutions to optimize business processes, reduce costs, and/or enhance the customer experience
• Works with the business and IT to gather and document business case, scope and requirements for technology initiatives
• Performs current state and future state process mapping and conducts gap analysis, requirements mapping, system demos, test planning, oversight of user testing, and end user training
• Prepares project documentation including requirements documentation, test plans and scripts/use cases, process maps, wireframes, user training materials, standard operating procedures (SOPs), user communications, and change control documentation
• Ensures compliance of projects/solutions with key AECOM controls (e.g., Sarbanes Oxley)
• Assists with defining the support model for new systems and facilitates transition of the new system from project resources to operational support resources
• Assesses impact of projects/systems on business processes and facilitates a smooth transition of system and process changes to ensure minimal business disruption
• May participate in evaluation and selection of vendors/solutions including management of proposal/RFP process
• Assists with development of various management/executive presentations to present process improvement solutions, business case, and project progress.
• Gather and translate business requirements into product backlog User Stories. Create and maintain business requirements in the form of user stories with appropriate acceptance criteria.
• Collaborate with the Project Manager, Product Owner(s), Project Team, ScrumMaster (where applicable) and/or Business Stakeholders to confirm/understand clear business objectives, processes, and metrics for input into User Story definition and prioritization.
• Facilitate User Story mapping sessions with Business Stakeholders, as needed.
• Facilitate and schedule project or scrum meetings, as needed.
• Facilitate collaborative team discussions via project communication channels for a distributed team (e.g. Microsoft Teams).
• Train end users on new application features, as needed.

Knowledge, Skills & Abilities

• Strong analytical, problem solving, and technical skills
• Strategic thinker with the ability to recognize, analyze, and recommend solutions to system, analytical and interpersonal problems throughout the SDLC
• Strong planning, organizing, and coordinating skills
• Excellent interpersonal, verbal and written communication skills with ability to communicate technical issues to non-technical individuals
• Solid facilitation skills with business and technical participants
• Strong time management skills
• Ability to easily adapt to a fast-paced and rapidly changing environment
• Effective speaking and meeting facilitation skills
• Well-rounded technical experience with solid understanding of common technologies and solutions, both infrastructure and applications
• Applications/software project experience, including requirements and testing for custom cloud-based and mobile application software development or configuration of off-the-shelf solutions
• Business Analyst experience working on projects using Agile/Scrum, Strong Requirements and Testing experience including process mapping, requirements definition, testing documentation, IT testing, coordination of user testing, and training
• Proficient in using full Microsoft Office, Microsoft Visio, Agile methodology, Excel, PowerPoint, Word, Outlook, Teams, SharePoint, Jira, Confluence and Archer

Qualifications

Minimum Requirements:

• BA/BS plus 6 years of relevant experience in Business, Requirements, Problem Solving or demonstrated equivalency of experience and/or education

Preferred Qualifications :

• Bachelor's degree in Computer Science
• BA certification
• CSM
• PowerBI, Oracle experience
• Archer administration expertise

Additional Information

• Sponsorship for US work Authorization, now or in the future, is not available for this position.
• Due to the remote nature of this position, relocation assistance is not available

With infrastructure investment accelerating worldwide, our services are in great demand, and there's never been a better time to be at AECOM! Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

Join us and let's get started.

ReqID: J10085362

Business Line: Corporate

Business Group: Corporate

Strategic Business Unit: Information Technology

Career Area: Information Technology

Work Location Model: Remote