Lead Enterprise Agile Coach

Job Summary

The Lead Agile Coach fulfills key roles in executing new "ways of working" and partnering with cross-functional IT and business teams to deliver value. The Lead Agile Coach will champion Agile values and principles in the organization, while fostering a culture of continuous improvement and collaboration. This role will partner with delivery teams, Product Owners, and senior leadership to develop and execute a comprehensive strategy for agile adoption and sustainment.

Duties and Responsibilities

• Support the development of coaching strategies and plans for agile adoption based on assessment outcome and transformation goals
• Drive organizational change and advance Agile mindset by championing Agile values, principles, and practices
• Lead initiatives to promote adoption and sustainment of Agile ways of working at all levels of the organization
• Foster a culture of transparency, collaboration, and continuous learning to support transformation efforts
• Expose teams to the latest innovative thinking and ideas from the Lean, Agile, Product communities
• Mentor and coach Agile Leads, Product Owners, Leadership and other related roles to build their capabilities and effectiveness
• Provide guidance and support to teams and individuals in adopting Agile practices, overcoming challenges, and optimizing their performance and effectiveness
• Provide coaching on discovery and continuous delivery of customer centric work, including creation of product roadmaps, user journey, story maps, product backlogs, and iterative delivery
• Deliver hands-on coaching to individual teams in all aspects of scrum and kanban frameworks
• Conduct assessments and retrospectives to identify areas for improvement and tailor coaching approaches accordingly
• Develop and deliver training programs, workshops, and learning resources to increase awareness and proficiency in Agile and Product approaches
• Collaborate with internal and external training providers to design customized learning experiences tailored to the organization's needs
• Analyze data and performance metrics to identify trends, assess progress, and make data-driven decisions to drive continuous improvement
• Regularly report on the status and outcomes of Agile transformation efforts to stakeholders and senior leadership
• Support efforts to define, embrace, and celebrate our organizational culture
• Collaborate with leadership to identify opportunities, facilitate conversations, and drive execution of solutions that improve cultural health

Experience and Education Requirements

• S. or B.A. required; advanced degree preferred
• Advanced Agile, Product, scaling certifications or equivalent education
• 8+ years’ experience coaching teams and organizations in agility.
• Experience with product management practices including product vision, strategy, objectives and key results, discovery, and delivery
• Certification in Business Process Engineering, Six Sigma or Lean experience a plus
• Experience working in financial Services a plus

Knowledge, Skills and Abilities

• Atlassian Suite (Jira, Confluence) knowledge a plus
• Advanced knowledge and demonstration of Agile principles, practices, and frameworks (e.g., Scrum, Kanban, Lean, scaled), as well as product principles and practices
• Ability to create and deliver training content, workshop materials, and guides
• Demonstrated ability to coach teams in environments where Agile is not fully understood
• Strong leadership and change management skills with the ability to influence and inspire change at all levels of the organization
• Demonstrated servant and influential leadership
• Demonstrated ability to take initiative and independently deliver on high complexity assignments
• Exceptional presentation, facilitation, communication, and interpersonal skills, with demonstrated ability to build rapport and trust with stakeholders at all levels
• Ability to work collaboratively in a team environment and build strong relationships
• Ability to successfully navigate within varying degrees of ambiguity in a fast-paced environment
• Ability to collaborate, facilitate, and coach across an organization in a virtual environment utilizing collaborative tools
• Analytical mindset with the ability to leverage data and metrics to drive decision-making and measure the impact of Agility initiatives
• Knowledge of information technology integrations, development processes, and CI/CD

Other Requirements

• Perform other functions, duties and projects as assigned
• Regular and punctual attendance
• Some travel required (less than 10%)

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