Lead Network Release Communications Specialist

Discover. A brighter future.

With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You'll Do

Responsible for content development and publication of network documentation to external network partners (including Issuers, Acquirers, Merchants, processors, etc.) via Network Release publications. Collaborates with internal stakeholders to accurately document partner requirements for compliance. Produces accurate and effective publications in accordance with business requirements, SOPs and controls, and established deadlines. Lead Network Release Communications Specialist 6+ years 6+ years Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management

How You'll Do It

• Analyze change requests to understand document impacts, partner requirements, timing, and overall project scope. Ensure accurate tracking of projects to ensure team resource bandwidth.
• Develop release content to support business initiatives and publish in accordance with established deadlines.
• Lead and/or participate in meetings with internal stakeholders, including Legal, Risk, Products, Infrastructure, Client Support, and others to collaborate on draft changes.
• Maintain SOPs to align with current procedures and in accordance with established review cycles.
• Ensure accurate tracking of document assignments and retention of draft files and published documents in team repositories in accordance with retention policies.

Qualifications You'll Need
The Basics

• Bachelors degree in Communications, Business Administration and Management, English Studies or related.
• 4+ years in Payments industry or related
• In lieu of education, must have at least 6+ years in Operation or related or Payment industry or related.

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.
• No required movement about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally.; Ability to communicate in written form.

Bonus Points If You Have

• 4+ years in Business to business communications or related Operations or related
• In lieu of education, at least 6+ years in Business to business communications or related

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline:
The application window for this position is anticipated to close on Jan-21-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:
The base pay for this position generally ranges between $77,500.00 to $131,500.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD and AD&D
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected]. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.