Lead Product Designer

The Role:

Designers work closely with product managers, engineers, and analysts to apply their passion for creating great user experiences and engaging features across every stage of product creation. A typical day may involve conducting user interviews, designing user flows, rapid prototyping, wireframing or creating polished final designs for release. This role presents a unique opportunity to not only be hands-on with product development, but to establish a customer-centric design culture at a fast-growing scaleup.

To be successful in this role, you will need to have a deep understanding of user-centred design principles and methodologies, as well as experience with industry-standard design tools and software. You should also have excellent communication and leadership skills, and be able to work collaboratively in a fast-paced, agile environment.

Responsibilities:

• Team Leadership: Manage and mentor a team of 6 designers, fostering a collaborative and innovative work environment. Provide guidance, feedback, and professional development opportunities to ensure the team's growth, success, and happiness.
• Design Standards: Establish and enforce design standards and best practices across the design team. Ensure consistency in design language, visual style, and user experience across all products and platforms.
• Collaboration: Collaborate with key stakeholders in Product, Technology, Marketing and Sales to provide creative support and ensure seamless customer journeys through the entire product lifecycle.
• User Research: Establish a solid user research process and pipeline of quantitative and qualitative data, conduct hands-on user research and work with team members in product and design to establish research best practices and a solid backlog of actionable insights. 
• Innovation: Stay updated with industry trends, emerging technologies, and best practices in fintech and product design. Bring innovative ideas to the team and drive continuous improvement in design processes and outcomes.

Success in the role:

• Level up the design capability and lead demonstrable improvements in design across the entire product for both customer facing products and internal tools. 
• Lead the design for new products at Stenn. 
• Establish a clear and consistent voice of design at Stenn and strategic vision for how it will develop in the next 1-2 years. . 
• Influence cross-discipline teams and stakeholders to bring a view of customer empathy to their work.

How do you know if you are the right candidate?

You will have led teams of designers in the past and currently have a great portfolio of work that clearly outlines both great design and value generated for the end customer, preferably in the fintech or B2B space. In addition, you’re comfortable working with both in-person and remote teams using scrum methodology and hands-on experience building products and/or features using a standard suite of design tools such as Figma.