Lead User Researcher
Company
Afresh
Location
Silicon Valley CA
Type
Full Time
Job Description
Afresh is on a mission to eliminate food waste and make fresh food accessible to all. Our first A.I.-powered solution optimizes ordering, forecasting, and store operations for fresh food departments in brick-and-mortar grocers. With our Fresh Operating System, regional and national grocery retailers have placed $1.6 billion in produce orders across the US and we've helped our partners prevent 6.9 million pounds of food from going to waste. Working at Afresh represents a one-of-a-kind opportunity to have massive social impact at scale by leveraging uncommonly impactful software β we hope you'll join us!
About the role
As our second user researcher at Afresh, you will be part of founding the research practice, working with design, product, customer success, and other key stakeholders to explore and define experiences that will power the future of grocery. We are looking for someone who is excited about building out a research practice, cares deeply about affecting global change, and gets excited about tackling new challenges. Come join our passionate team united by our mission to make an impact in the food system!
- Design and conduct qualitative studies, including field observations and interviews, remote and in-person discovery and usability studies for existing and future products
- Benchmark the user experience and engagement within our products over time
- Collaborate with designers, product managers, marketers, customer support managers, and engineers to ensure your research provides a holistic view of our users and their needs
- Synthesize and communicate research findings to inform business decisions and product strategy through appropriate mediums including presentations, reports, and workshops
- Coach and provide guidance to design and product on best practices for conducting evaluative research
Skills and experience
- 5+ years of professional experience in User Research
- A track record of conducting successful research studies that improve the quality of existing products and inform the direction of new products
- Experience driving programs of research that have a critical impact on design, product, and business strategy and priorities
- Experience generating artifacts that enable socialization and understanding of complex workflows and ecosystems, user context, and other findings
- Familiarity with multi-variant testing and engagement analytics
- Experience conducting user research for enterprise or B2B products and services
The above represent attributes our ideal candidate possesses. We encourage all highly-qualified candidates to apply, even if they do not fulfill all the listed criteria.
About Afresh
Founded in 2017, Afresh is working on the #1 solution to curb climate change: reducing food waste. By combining human insight and transformative technology, we're helping grocers provide fresher food to customers at more affordable prices.
Afresh sits at an incredible intersection of positive social impact, rocket ship financial growth, and cutting-edge technology. Our best-in-class AI research has been published in top journals including ICML, and we've raised over $148 million in funding from investors including former co-CEO of Whole Foods Market Walter Robb and Eric Schmidt's Innovation Endeavors.
Fresh is the past, present, and future of our food system β the waste we create today will impact our planet for years to come. Join us as we continue to build a vibrant, diverse, and inclusive team that embodies our companyβs values of proactivity, kindness, candor, and humility.
Afresh provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity/expression, marital status, pregnancy or related condition, or any other basis protected by law.
A qualified candidate must reside in or be willing to relocate to one of these states to be considered: AR, CA, CO, FL, GA, IL, KY, MA, MI, MT, MO, NV, NJ, NY, NC, OR, PA, TX, WA, WI
Date Posted
08/12/2022
Views
6
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