Learning & Development Design Specialist

Katrina discovered INNOVATION working at TJX

When constantly seeking change, no two days are the same; that's how Katrina feels about her career at TJX Canada. She says taking risks is fundamental to driving results and feels she's in an environment where she is trusted and encouraged to have an innovative mindset.

What you'll discover

Eligible Associates can look forward to:

• State-of-the-art amenities at our eco-friendly Home Office. Take a tour HERE!
• One-of-a-kind, inclusive culture
• Enjoy the Best of Both with our Hybrid work model
• Health benefits that take effect your first day
• Retirement Savings Plan
• Dedicated training and on-the-job resources to enhance your development
• Three weeks' vacation with the option to buy an additional week through our Vacation Trade Program
• Tuition reimbursement to support your career progression
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistance Program to support healthy living

What you'll do

It's safe to say, there's no shortage of variety in what we do. Here are some key responsibilities of the role:

• This position is responsible for designing and maintaining a variety of learning experiences including instructor led, eLearning and visuals to create desired learning solutions for multiple stakeholders across TJX Canada. Provides input into the quality and consistency of new and existing learning and development products and materials to ensure effectiveness in achieving desired developmental and performance results.
• In collaboration with Learning & Development Design Manager and various stakeholders, creates instructor led, virtual or eLearning solutions.
• Leverages innovative technology in order to support learning at the time of need.
• Works with business partners to identify and assess client learning needs and audience development level; researches written materials and partners with subject matter experts to ensure alignment on learning content and desired learning outcomes.
• Designs and develops comprehensive participant guides, leader guides, and job aids. Creates and uses mixed media such as video and animation to enhance content and drive learner engagement.
• Utilizes graphic design techniques and tools, such as InDesign to update existing design documents and templates to integrate content for programs.

What you'll need

To begin your career with us, you'll have:

• Minimum 3 to 5 years of relative work experience; Instructional Design, e-learning design, facilitation experience is an asset.
• Adult Learning or Instructional Design certificate/program completion.
• Knowledge of Articulate (Storyline and/or Rise).
• Solid customer service skills including effectively and efficiently responding to Associate inquiries; identifying stated and unstated customer needs; building relationships with Associates.

Salary Range: $58,910 - $82,472

*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

Posting details

• Application closing date: January 23, 2025

• Internal TJX Associates: please review this opportunity with your direct supervisor or manager prior to submitting an application. In order to be considered, please attach your completed Internal Candidate Endorsement Form to your application.

Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you'll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different?

Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.