Logistics Supervisor

Logistics Supervisor Job Summary: 

Coordinate and manage a team of Logistic, Inventory, and Fulfillment Coordinators and oversee preparation and shipping of finished product. This includes delivery of finished product to retail dispensaries, fleet management, designing and adjusting primary and secondary hubs and overall delivery strategy as demand dictates. You will be responsible for developing inventory tracking systems, reviewing levels of supplies, ordering new materials, and performing a daily analysis. Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Manage the team of delivery drivers and warehouse personnel. This includes scheduling drivers, routes, warehouse hours, delivery times, coordinating with retail locations to ensure delivery times are staffed and supported.
• Developing inventory tracking systems, reviewing levels of supplies, ordering new materials, and performing a daily analysis. Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals.
• Train and manage a team to solve day-to-day operational issues and reach short- and long-term performance goalsCoordinate with inbound locations to ensure inbound schedule does not interfere with outbound schedule.
• Ensure all products are received tracked and manifested as required.
• Hire train, coach, and develop all warehouse personnel.
• Controls inventory levels by conducting physical counts; reconciling with data storage system.
• Maintain a strategic growth plan to ensure current logistics plan is scalable and portable as demand dictates.
• Read and comprehend legal documents, such as contracts or import/export agreements.
• Understanding of principles of accounting and finance, and inventory management
• Collaborate with others from diverse backgrounds to identify problems and find solutions.
• Experience with scaling operations in a high growth environment. APICS -CSCP, CPIM, CLTD or similar certification.

Competencies                                                 

• To perform the job successfully, an individual should demonstrate the following competencies:
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience                             

• 4-year degree or 10 years of Logistics or Supply chain in lieu of a degree
• 3-5 years’ experience leading a daily order fulfillment and logistics teams. Warehouse management, inventory accuracy, supervision of hourly warehouse personnel

Computer Skills     

• WMS, Office Suite, and Excel experience desired