Manager, Client Experience

Manager, Client Experience, Client Experience, Sports & Lifestyle

Location:  New York or Chicago

Current Global is an award-winning global communications agency that puts humanity at the heart of everything we do, from our internal culture to the way we help clients understand that people want to connect with companies and brands as real and human as they are.

A member of the Interpublic Group of Companies (NYSE: IPG) and The Weber Shandwick Collective, our footprint spans Asia, Europe, MENAT, North and South America with strength and depth across corporate, consumer, health, and technology communications. Our dynamic team of public relations, marketing, and integrated media experts works with some of the world’s most iconic companies and brands to develop highly strategic and creative campaigns, collaborating across four talent communities: Client Experience, Insights, Creative, and Integrated Media.    

The best ideas come from a diverse mix of minds, backgrounds, and experiences, which is why we believe that diversity, equity, and inclusion are mission critical to building strong teams, cultivating great leaders, and creating an agency where everyone can do their best work. At Current Global, difference is valued, equality is a mandate, and inclusiveness is a reflex, not an initiative. A Fast Company World Changing Idea, Accessible by Design is our commitment that all communication we create will meet the highest accessibility standards to reach people with sight, hearing, and cognitive disabilities.  

POSITION PROFILE.  

• Serve as a core team member on key pieces of business, managing multiple projects concurrently
• Execute and support the development of sports activation and partnership strategies for consumer brands
• Manage daily client communications and internal workflows across accounts

• Craft, present and execute integrated communications strategies for major campaigns

• Develop and implement media strategies to generate earned coverage (e.g., build media lists, pitch media, staff interviews)
• Draft and edit media materials (e.g., pitches, Q&As, briefing documents), producing high-quality, client-facing final products
• Demonstrate a consistent understanding of cultural trends (sports and pop culture) among varied audiences (e.g., Gen-Z and millennials) and relevant client/media industry news to identify compelling long-term and quick-strike ideas for clients, media and influencers
• Assess value of client participation in high-impact sports events, partnerships and cultural moments
• Mentor and support team members to foster excellence, camaraderie and success
• Serve as a regular participant in client meetings and presentations

• Adopt new media trends, platforms and practices, democratizing learnings and helping to raise the acumen of our organization and clients

• Assist with ongoing reporting, research and monitoring projects for clients
• Manage outside vendors/partners and troubleshoot activations

Competencies:

• Excellent oral and written communication skills
• Strong organizational skills with the ability to manage multiple projects
• Quick-thinking and research skills stemming from a media-focused curiosity
• Passion and knowledge of sports and culture
• Ability to build trust and rapport with clients and teams across all levels
• Demonstrate a proactive and forward-thinking mindset
• Integrated skill set that combines media relations, influencer marketing, platforms, content creation and digital expertise
• Excellent collaboration and team building skills
• Intuitive thinker who asks probing questions to anticipate and address needs
• Sound business and professional ethics

Qualifications

• Years Experience: 4-6 years of experience in similar industry
• Education: BA or BS degree in Communications or a related discipline

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

NYC Salary range: $74,000 - $85,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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