Manager, Contract Management - Settlements

Job Summary:

JOB DESCRIPTION – Manager, Contract Management - Settlements

Location: 325 N Maple Dr, Beverly Hills, CA 90210

Division: Ticketmaster North America

Line Manager: Senior Director - Settlement

Contract Terms: Full-time/Regular

Job Family: Settlement

Job Level: M2 - Manager

WHO WE ARE

We’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

THE TEAM

As part of the Ticketmaster Contract Management team, the Ticketmaster North America Settlement team is a diverse group of professionals to serve as the trusted source of payment and required reporting for Ticketmaster’s client. To Perform accurate, reliable, and timely revenue share calculation for Ticketmaster client contracts located in the United States and Canada. Our team is also dedicated to providing excellent support to all stakeholders, both internal and external, and we are committed to meeting the challenges that come with the evolving business, regulatory and compliance landscape in which we operate.

THE JOB

We are seeking a Manager, who in this role will be responsible for managing and overseeing core Ticketmaster segments while working directly with RFD’s, CDD’s to assist and resolve settlement reconciliation related issues. You will also work closely with the Senior managements of the Contract Management settlement team. This position is also responsible for providing analysis to support financial and statistical reporting request for Ticketmaster segments. The ideal candidate should have the ability to adjust, coordinate and align with internal and external department goals across multiple time zones. Must be a self-motivated individual, organized, detail-oriented and able to work with limited supervision in a fast-paced environment.

WHAT YOU WILL BE DOING

• Finance Settlement liaison to segment RFD/CDD
• Work daily with RFD, segment SVP, CDD to assist and resolve client settlement issues and/or inquires.
• Solving problems by gathering information, discuss options, and make recommendations.
• Provide analysis and reporting request (BOBJ, SAP, etc)
• Effectively read and interpret contractual client user agreements.
• Reprocessing revenue share calculations of any new deal terms
• Review settlement report calculations.
• Information share of settlement functions between Accounting and Finance teams
• Partner and build relationships with Field Event Support and Client Specialist Support
• Perform various month-end duties as part of Ticketmaster month-end close schedule. 
• Provide support and documentation with company external and internal auditors.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Bachelor’s degree in accounting, finance, or related field is required.
• 5+ years of professional finance experience in a comparable role required.
• Ability to work across multiple times zones and countries and adjust workflow as needed.
• Financial contracts, revenue share calculations, and reconciliation.
• Current knowledge or the ability to learn SAP ICM and Oracle IC
• Ability to work in a time sensitive environment and deliver on strict deadlines.
• Preference for prior experience within the entertainment industry
• Proficiency in Microsoft Excel, Power Point, and BI tools (e.g., Domo, BPC, etc.)
• Excellent written and verbal communication skills
• Experience with accessing, compiling, and analysing large volumes of transactional data into actionable information required.
• Strong analytical and multi-tasking skills.
• Detail oriented and highly organized.

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:

$72,000.00 USD - $90,000.00 USD

** Pay is based on a number of factors including market location, qualifications, skills, and experience.